Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

ABDI NUR

Collingwood,Australia

Summary

Highly skilled Property Officer with comprehensive experience in property management operations. Strengths include managing tenant relationships, overseeing maintenance activities and ensuring regulatory compliance. Proven track record of contributing to the financial success of properties through diligent cost control and efficient processes.

Overview

5
5
years of professional experience

Work History

Property Officer

Sunshine Housing Office
08.2025 - Current
  • Managed tenant and client inquiries via phone and email, ensuring professionalism.
  • Prepared management reports analyzing property performance metrics.
  • Maintained accurate documentation of all property-related communications.
  • Addressed tenant complaints promptly, providing effective tenancy guidance.
  • Ensured compliance with government regulations regarding property safety standards.
  • Represented company in court for evictions and property disputes.
  • Processed rent payments, tracked arrears, and issued necessary notices.
  • Conducted regular property inspections to identify maintenance needs.

Broadmedows Housing Office

DFFH
01.2025 - 06.2025
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained accurate records of tenant interactions and housing assignments.
  • Maintained residential tenancy agreements for renewal or termination following program guidelines.
  • Responded to complaints and members' inquiries to improve service delivery.

Property Trainee Officer

Sunshine Housing Office
Fitzroy
01.2023 - 01.2024
  • Participated in tenant onboarding, verifying references and conducting move-in inspections.
  • Supported rent collection processes, following up on late payments and updating financial records.
  • Ensure compliance with housing regulations and tenant rights.
  • Manage tenancy disputes, notices, and abandoned goods.
  • Process HIIP repairs, rebates, and lease agreements.

Health Concierge

Co Health
Melbourne, Australia
01.2021 - 01.2023
  • Stayed current on community-based resources and services useful to patients.
  • Instructed patients on policies and required actions for different types of appointments and procedures.
  • Documented patient counters and initiated follow-up actions.
  • Taught volunteers how to relate to guests, uphold patients' rights and respond to specific issues.
  • Drafted educational brochures and informative newsletters for patients and staff.

Education

Diploma - Criminology

Swinburne University
Collingwood
01.2019

Year 12 Graduate -

Collingwood College
Collingwood, VIC

Skills

  • Property Management
  • Property Inspections
  • Written and verbal communication
  • Conflict resolution
  • Multitasking
  • Effective communication
  • Teamwork and Collaboration
  • Client meetings
  • Team Collaboration
  • Problem Solving
  • Budget Administration
  • Time Management

Accomplishments

  • Young Change-maker Representative, 2015
  • Rotary Next Step Participant, 2015

References

Upon Request

Timeline

Property Officer

Sunshine Housing Office
08.2025 - Current

Broadmedows Housing Office

DFFH
01.2025 - 06.2025

Property Trainee Officer

Sunshine Housing Office
01.2023 - 01.2024

Health Concierge

Co Health
01.2021 - 01.2023

Diploma - Criminology

Swinburne University

Year 12 Graduate -

Collingwood College

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