Overview
Work History
Education
Certification
Additional Information
Timeline
Generic

IKSUN EO

Hawthorn

Overview

19
19
years of professional experience
5
5
Certifications

Work History

Workshop Manager

Bike Now
02.2023 - Current
  • Purchasing and overseeing inventory of supplies, tools and equipment
  • Maintaining workshop activities and managing staffs.
  • Providing detailed quality services over 8 bikes per day and managing customer's ad-hoc queries.
  • Scheduling and allocating staff effectively and efficiently to meet deadline to provide high quality service.

Technical Services Manager

Sheppard Cycles Australia Pty Ltd
11.2021 - 02.2023
  • Ensured on-time performance of importing bikes and their components for domestic dealers and clients.
  • Provided technical support with a depth-knowledge to clients for B2B.
  • Liaised with team members of Switzerland's Head office for warranty claims and technical support through email and on phone.
  • Processed warranty claims from dealers for bikes, parts and products that company distributes.
  • Assembled, disassembled and repaired bikes.
  • Managed stock on hand of bike and parts by using SAP and excel.

Bicycle Mechanic

MY RIDE
11.2016 - 11.2021
  • Trained staffs for improving technical skills and service standards.
  • Aligned wheels and installed and provided total bike services.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Provided high-level of E-bike repairing service for Bosch.

Technical Support Officer

SCOTT NORTH ASIA
04.2013 - 07.2016
  • Provided detailed technical supports and warranty claims to clients.
  • Reported monthly sales target and performance review to a manager of department.
  • Supported technical services for event and promotion of bike races.

Aircraft Mechanic

Korea Airport Service
07.2011 - 11.2011
  • Directed aircraft towing from boarding bridge and maintenance hanger.
  • Supervised and directed employees to follow towing procedures.
  • Maintained and tested landing and parking equipment between flights.
  • Inspected and reported quality of airplanes before and after flights.

Military Service Officer

Suwon City Automobile Registry Office
01.2008 - 02.2010
  • Provided strong computer skills for enormous documentation for reporting.
  • Processed a car registration for a council.
  • Reported daily review of performance to the manger officer.

Intern

Hong Ik Helicopters
02.2006 - 11.2006
  • Assisted to assemble and maintain helicopter.
  • Supported assistance for helicopter’s operation for flights.
  • Assisted with aircraft and equipment transport and movement.
  • Assisted repair and maintenance work on aircraft.

Education

Bachelor's Degree - Aircraft Maintenanceand Operation Engineering

03.2005 - 2008.08

Han-seo Aviation College
03.2005 - 2007.02

Certification

AUR 30216 Certificate III in Bicycle Workshop Operations

Additional Information

Referees are available upon request.

Timeline

Workshop Manager

Bike Now
02.2023 - Current

Technical Services Manager

Sheppard Cycles Australia Pty Ltd
11.2021 - 02.2023

AUR 30216 Certificate III in Bicycle Workshop Operations

06-2021

Bicycle Mechanic

MY RIDE
11.2016 - 11.2021

Technical Support Officer

SCOTT NORTH ASIA
04.2013 - 07.2016

Aircraft Mechanic

Korea Airport Service
07.2011 - 11.2011

Military Service Officer

Suwon City Automobile Registry Office
01.2008 - 02.2010

Republic of Korea Airman Certificate(Aircraft Maintenance Type 2)

03-2007

Industrial Engineer Aircraft Maintenance Certificate

04-2006

Intern

Hong Ik Helicopters
02.2006 - 11.2006

Craftsman Aircraft Airframe Maintenance Certificate

07-2005

Craftsman Aircraft Power-plant Maintenance Certificate

05-2005

Bachelor's Degree - Aircraft Maintenanceand Operation Engineering

03.2005 - 2008.08

Han-seo Aviation College
03.2005 - 2007.02

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