ILAISAANE TAUFA
Brisbane,New Zealand
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Embroidery
Blackwoods
04.2025 - 08.2025
- Collaborated with design team to create unique, custom embroidery designs for clients'' specific needs.
- Increased overall customer satisfaction by consistently delivering high-quality embroidery products on time and within budget constraints.
- Maintained a clean, organized workspace to ensure smooth operations and prevent errors in embroidery work.
- Improved product quality by meticulously inspecting embroidery work and identifying areas for improvement.
- Demonstrated strong attention to detail while executing intricate embroidery designs resulting in exceptional garment aesthetics.
- Identified material type to coincide with embroidery preference.
Cook and Customer Service
NAIDOC Food Stall
07.2025 - 07.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Sorter
Nz Post
10.2021 - 02.2022
- This was a part time job I took while I was still in my last year of high school. Knowing that I had finished all my work, I took this job just to somewhat help mum and dad with getting money in.
- The Responsibility I had to do was to organise, and sort out which parcels would be delivered to which area or location, and then it will go through to scan.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Inspected items for damage or defects before sorting as part of quality control process.
Wholesales
Customer Service
12.2016 - 2020
- Expanded customer base by implementing targeted marketing strategies and participating in industry events.
- Enhanced supplier relations through proactive communication and issue resolution for smooth operations.
- Collaborated with manufacturers to ensure timely product delivery and meet client expectations.
- Facilitated participation in trade shows to boost brand visibility and generate leads.
Education
No Degree -
Wesley College
Pukekohe NZSkills
- Friendly customer service
- Excellent attention to details
- Teamwork and collaboration
- Friendly, positive attitude
- Active listening
- Time management
Accomplishments
- Tonga Women's Rugby League Team 2023 I got the opportunity to represent and play for my country.
- First in Level 3 Accounting 2021 I switched in this year, and loved stuff with number especially accounting. I worked hard and got first in Level 3 accounting.
- Ncea Level 3 2021
PERSONAL SKILLS
- Determination I am willing to work and get the job done without hesitation.
- Positive Attitude This is a trait that I have. Positive attitude is something that I love to show and hopefully will get in return.
- Willing to learn There are things that I lack and I am willing to learn, and get better every day.
Personal Statement
Dedicated and results-oriented professional with three and a half years of warehouse and customer service experience. Skilled in a variety of fields that match job requirements and have a track record of meeting work standards. I am committed to producing top-notch work and always improving my abilities, and I am excited to join a progressive company where I can contribute and advance my career. I thrive in dynamic circumstances, am proactive, adaptable, and dedicated to excellence. I also have a strong desire to positively impact others.
Timeline
Cook and Customer Service
NAIDOC Food Stall
07.2025 - 07.2025
Embroidery
Blackwoods
04.2025 - 08.2025
Sorter
Nz Post
10.2021 - 02.2022
Wholesales
Customer Service
12.2016 - 2020
No Degree -
Wesley College