ILAISAANE TAUFA
Brisbane,QLD
Summary
Analytical and communicative professional with a proven track record of quickly adapting to new environments and excelling in team settings. Committed to driving team success through a positive attitude and dedication to continuous learning and professional development. Eager to leverage strong problem-solving skills and a collaborative spirit in dynamic roles that foster growth. Passionate about contributing to innovative projects that challenge and enhance expertise.
Overview
4
4
years of professional experience
Work History
Wholesales
Customer Service
Auckland, New Zealand
12.2018
- Expanded customer base by implementing targeted marketing strategies and participating in industry events.
- Enhanced supplier relations through proactive communication and issue resolution for smooth operations.
- Collaborated with manufacturers to ensure timely product delivery and meet client expectations.
- Facilitated participation in trade shows to boost brand visibility and generate leads.
Embroidery
Blackwoods
Brisbane, QLD
04.2025 - 08.2025
- Collaborated with design team to create unique, custom embroidery designs for clients'' specific needs.
- Increased overall customer satisfaction by consistently delivering high-quality embroidery products on time and within budget constraints.
- Maintained a clean, organized workspace to ensure smooth operations and prevent errors in embroidery work.
- Improved product quality by meticulously inspecting embroidery work and identifying areas for improvement.
- Demonstrated strong attention to detail while executing intricate embroidery designs resulting in exceptional garment aesthetics.
- Identified material type to coincide with embroidery preference.
Cook and Customer Service
NAIDOC Food Stall
Brisbane, QLD
07.2025 - 07.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Sorter
Nz Post
East Tamaki, New Zealand
10.2021 - 02.2023
- This was a part time job I took while I was still in my last year of high school. Knowing that I had finished all my work, I took this job just to somewhat help mum and dad with getting money in.
- The Responsibility I had to do was to organise, and sort out which parcels would be delivered to which area or location, and then it will go through to scan.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Inspected items for damage or defects before sorting as part of quality control process.
Education
No Degree - Accounting And Finance
Wesley College
New Zealand01-2021
No Degree - Cert ||| Paint And Plaster
NZMA
New Zealand02-2023
Skills
- Approachable client support
- Meticulous detail orientation
- Effective team collaboration
- Optimistic communication style
- Proficient in active listening
- Organizational time strategies
- Quickly adjusting to change
- Strategic account oversight
- Written communication
- Skilled in addressing client concerns
- Effective problem analysis
Accomplishments
- Tonga Women's Rugby League Team 2023 I got the opportunity to represent and play for my country.
- First in Level 3 Accounting 2021 I switched in this year, and loved stuff with number especially accounting. I worked hard and got first in Level 3 accounting.
- Ncea Level 3 2021
Languages
English
Tongan
Timeline
Cook and Customer Service
NAIDOC Food Stall
07.2025 - 07.2025
Embroidery
Blackwoods
04.2025 - 08.2025
Sorter
Nz Post
10.2021 - 02.2023
Wholesales
Customer Service
12.2018
No Degree - Accounting And Finance
Wesley College
No Degree - Cert ||| Paint And Plaster
NZMA
Personal Statement
Dedicated and results-oriented professional with three and a half years of warehouse and customer service experience. Skilled in a variety of fields that match job requirements and have a track record of meeting work standards. I am committed to producing top-notch work and always improving my abilities, and I am excited to join a progressive company where I can contribute and advance my career. I thrive in dynamic circumstances, am proactive, adaptable, and dedicated to excellence. I also have a strong desire to positively impact others.
PERSONAL SKILLS
- Determination I am willing to work and get the job done without hesitation.
- Positive Attitude, This is a trait that I will embrace throughout the work place.
- Willing to learn new things to improve my work ethic and making the place run smoothly.