Summary
Overview
Work History
Education
Skills
Languages
Timeline
Waitress

Ilaria Crosta

Balcatta,WA

Summary

I’m an Italian girl who enjoys working and learning new things.

I know how to take care of the tasks assigned with commitment, always acting in compliance with the feedback and recommendations of colleagues and superiors for continuous improvement.

Overview

1
1
year of professional experience

Work History

Waitress

Agriturismo Treterre
04.2023 - 11.2023
  • Welcoming customers at the bar and impeccable management of the service at the counter and at the tables.
  • Administration of alcohol and non-alcoholic beverages, classic and trendy cocktails.
  • Presentation of the menu, collection of customer orders, registration and sending of orders to the Kitchen staff.
  • Arrangement and disposal of tables.
  • Mise en place of the room and arrangement of the seats.
  • Management of telephone reservations and customers without a reservation, coordinating orders and production in the kitchen in order to avoid over-booking situations.
  • Welcoming guests for their total satisfaction.
  • High attention to service and customers.

Bartender

Bar Sport
06.2022 - 08.2022
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Education

High School of Tourism
Menaggio, Italy
06.2023

Skills

  • Menu Recommendations
  • Food Service
  • Order Accuracy
  • Guest Relations Management

Languages

Italian
Native or Bilingual
English
Limited Working

Timeline

Waitress

Agriturismo Treterre
04.2023 - 11.2023

Bartender

Bar Sport
06.2022 - 08.2022

High School of Tourism

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Ilaria Crosta