Summary
Overview
Work History
Education
Skills
Previous Work History
Certification
Timeline
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Ilha Adams

Ilha Adams

Perth,WA

Summary

I am an eager learner with strong interpersonal skills, who has a passion to travel and explore new places. I have a vibrant, friendly and bubbly personality. I thoroughly enjoy my current position as a Tour Guide for Mandurah Cruises. I have really enjoyed learning about the environment, marine life, culture and local history of Mandurah, and I would love to experience this type of work in a new place. I have been fortunate to travel a lot throughout my life, camping all around Australia and have always held the Ningaloo Coast close to my heart. I am very hopeful to work somewhere along the northern coast of WA in the near future, and would love to keep building on my skills as a Tour Guide and/or assisting as a deckhand on charter boats.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Tour Guide

Mandurah Cruises
10.2024 - Current
  • Responsible for taking up to 80 guests on various cruises including - Dolphins Cruise, Murray River Lunch Cruise and Wild Seafood Cruise.
  • Studying the marine life, bird life and historical landmarks in Mandurah. Commentate during the cruise and assist with any questions from passengers.
  • Learning deckhand skills such as untying and tying up the boat safely, handle anchor chains and winches, using winch to pull up craypots, communicating with the captain and setting up and cleaning down the vessel.
  • Serving food and drinks on cruises
  • Managing the self drive barbeque boats including skipper safety briefing and checking guests in and out of the boats.
  • Responding to situations and stressful environments with a calm, positive attitude.
  • Assisting in the office with bookings and general queries about the tours on offer.








Administration Assistant

Forth Consulting
10.2022 - 10.2024
  • Creating invoices, inputing data and sending invoices to clients.
  • Assisting accounts with credit control and following up clients.
  • Answering phone calls, routing calls, delivering messages to staff and greeting visitors.
  • Responsible for booking clients appointments, booking client events and booking staff events.
  • Creating proposals/portfolios for upcoming projects to assist engineers.
  • Assisting with Marketing on social media platforms.

Education

High School Diploma -

Duncraig Senior High School
Duncraig
11-2021

Skills

  • Confident with public speaking
  • Strong work ethic
  • Quick learner who is eager to help wherever help is needed
  • Organised and reliable
  • Well presented
  • Very easy to get along with excellent interpersonal skills

Previous Work History

October 2022 - April 2023

Ascot Racecourse - Bartender, Perth WA

  • Customer service.
  • Serving drinks.
  • Managing the bar, maintaining bar stock, changing kegs and counting tills.
  • Responsible for opening and closing the bar.


July 2022 - September 2022

Aupair, Chemsford UK

  • Live in nanny looking after two girls aged 10 and 12.
  • Planning interactive activities and games.
  • Cooking and cleaning the house.


September 2018 - July 2022

Guzman Y Gomez - FOH, Perth WA

  • Processing customer orders.
  • Waitressing.
  • Assisting with food preparation.
  • Cleaning.

Certification

  • Provide First Aid - 2 Day (2025)
  • Certificate III Events Management (2021)
  • Certificate II Tourism (2021)
  • Responsible Service of Alcohol (2021)
  • Surf Life Saving Certificate (2020)

Timeline

Tour Guide

Mandurah Cruises
10.2024 - Current

Administration Assistant

Forth Consulting
10.2022 - 10.2024

High School Diploma -

Duncraig Senior High School

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Ilha Adams