Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ilhaam Omar

Green Valley,NSW

Summary

I'm currently in year 12 and go to Minarah Collage, with a long term goal of studying nursing. I have gained professional experience through working at KFC, and I have some unofficial experience babysitting, helping at a religious centre, and completing student work experience at both The Animal Welfare League, and at Brestscreen NSW.

Overview

4
4
years of professional experience

Work History

Team Member

KFC Bonnyrigg
05.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.
  • Managed disposal of refuse by breaking down boxes and placing them in proper receptacles.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Monitored and verified merchandise for proper prices and labels.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Reduced wait times for customers by implementing more efficient checkout process.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Delivered goods and products to customer on time and in excellent condition.
  • Resolved customer issues promptly, promoting loyalty and repeat business through exceptional problem-solving skills.

Volunteer

ASFA Centre
02.2022 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Welcomed guests to events, and oversaw proper seating.
  • Helped organize and manage successful events with attendance of over 200 people.
  • Responded to inquiries from attendees and addressed any issues or complaints.
  • Oversaw event operations to keep running smoothly.
  • Planned and maintained event timelines to track milestones and successfully reach event goals.

Babysitter

Family And Friends
02.2021 - Current
  • Played games, worked on puzzles, and read books to children.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted children with homework assignments and special projects across different subjects.
  • Guided school homework and read bedtime stories to support development.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Student Placement-Work Experience

Animal Welfare League NSW
11.2023 - 11.2023
  • Cleaning animal enclosures
  • Checking and topping up water bowls
  • Laundry duties
  • Dishwashing
  • Assist with feeding animals
  • General cleaning
  • Providing important social and physical enrichment

Student Placement-Work Experience

Breastscreen NSW
11.2023 - 11.2023
  • Data entry
  • Administration work
  • Greeting clients

Education

High School

Minarah Collage
2025

Skills

  • Problem solving skills to develop solutions
  • Self motivated to use initiative to set and achieve goals
  • Communication skills
  • Teamwork
  • Ability to plan and organise
  • Ability to use computers and technology
  • A desire to learn new skills and knowledge
  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Order preparation
  • Area and facility cleaning
  • Continuous development
  • Willingness to learn
  • Adaptability and flexibility
  • Upselling techniques
  • Active listening
  • Time management
  • Multitasking Abilities
  • Problem-solving abilities
  • Team collaboration

References

Mohumed Jamal Merhebi | Minarah College. Head of Year 11

Phone: 02 8783 9188

Email: jamal.merhebi@minarah.nsw.edu.au


Ali Muhieddine | Minarah College

Phone: 02 8783 9188

Email: ali.muhieddine@minarah.nsw.edu.au


Asad Omar | AFSA Centre

Phone: 04 2172 8816

Email: asadomar786@gmail.com


Betty Stavrou | Breastscreen NSW

Email: betty.stavrou@health.nsw.gov.au


Melissah | Animal Welfare League NSW

Phone: 02 8899 3333

Timeline

Team Member

KFC Bonnyrigg
05.2024 - Current

Student Placement-Work Experience

Animal Welfare League NSW
11.2023 - 11.2023

Student Placement-Work Experience

Breastscreen NSW
11.2023 - 11.2023

Volunteer

ASFA Centre
02.2022 - Current

Babysitter

Family And Friends
02.2021 - Current

High School

Minarah Collage

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Ilhaam Omar