Ilhan Mohamed

• Assisted residents with daily living activities, promoting self-sufficiency and independence.
• Developed strong relationships with residents, fostering trust and open communication to address personal issues.
• Ensure a safe and supportive environment within residential facilities for youth clients.
• Implement behavior management techniques and crisis intervention strategies as needed.
• Supervise daily activities, including meals, chores, and recreational activities.
• Foster a positive and inclusive community atmosphere among residents.

Offer emotional support and guidance to youth clients, including mentoring.
Facilitate group activities and workshops to promote social skills and personal development.
Assist clients in accessing educational, vocational, and recreational opportunities.
Provide transportation and accompany clients to appointments or outings as required.

• Greeting and assisting patients, visitors, and staff at the ward reception desk
• Registering patient's information accurately into the hospital database
• Scheduling appointments, consultations, and procedures for patients as per doctor's orders
• Handling phone calls, inquiries, and providing necessary information to callers
• Coordinating with medical personnel to ensure patient admissions and discharges are efficiently managed
• Managing and maintaining patient records, ensuring confidentiality and compliance with data protection regulations
• Organizing and updating medical charts, lab results, and other relevant documents
• Coordinating with other departments to ensure smooth patient transfers and timely updates on bed availability
• Assisting in arranging patient transportation, if required
• Processing and filing medical insurance claims and related paperwork
• Monitoring and replenishing ward supplies, including stationery and medical equipment

• Greeting and assisting patients, visitors, and staff at the ward reception desk
• Registering patient's information accurately into the hospital database
• Scheduling appointments, consultations, and procedures for patients as per doctor's orders
• Handling phone calls, inquiries, and providing necessary information to callers
• Coordinating with medical personnel to ensure patient admissions and discharges are efficiently managed
• Managing and maintaining patient records, ensuring confidentiality and compliance with data protection regulations
• Organizing and updating medical charts, lab results, and other relevant documents
• Coordinating with other departments to ensure smooth patient transfers and timely updates on bed availability
• Assisting in arranging patient transportation, if required
• Processing and filing medical insurance claims and related paperwork
• Monitoring and replenishing ward supplies, including stationery and medical equipment
• Notifying appropriate staff in case of emergencies or critical situations
• Ensuring the ward's reception area is clean, tidy, and welcoming
• Assisting in basic administrative tasks and providing support to nursing and medical staff as needed.
• Organized paperwork for doctors, nurses, and patients.

• Greeting and registering expectant mothers upon their arrival to the maternity ward
• Recording and updating patient information, medical history, and pregnancy progress in the hospital database
• Scheduling and coordinating prenatal appointments, ultrasounds, and childbirth classes for expectant mothers
• Assisting in managing patient admissions and discharges in collaboration with medical staff
• Organizing and maintaining medical records, lab results, and other relevant documents for expectant mothers
• Coordinating with other hospital departments to ensure smooth patient transfers and timely updates on bed availability
• Assisting in processing and filing medical insurance claims and related paperwork for maternity patients
• Providing information and answering inquiries from patients and their families regarding hospital policies, procedures, and services
• Monitoring and restocking maternity ward supplies, ensuring adequate availability of essentials
• Assisting in maintaining a clean and comfortable environment in the maternity ward for patients and their families
• Notifying appropriate medical personnel in case of emergencies or urgent situations
• Collaborating with nursing and medical staff to provide additional administrative support as needed.

• Developing, implementing and managing Imperial college’s compliance program for nurses
• Coordinating and scheduling required compliance training for employees
• Create and manage effective action plans in response audit discoveries and compliance violations
• Resolve employee concerns about legal compliance
• Ensure all employees are educated on the latest regulations and processes
• Organizing right to work documents for international employees
• Arrange DBS documents for employees.

• Welcoming patients and visitors, answering the phone and any enquiries
• Scheduling appointments and being organized enough to keep appointments on time
• Assisting patients with completing necessary forms and documentation, as well as ensuring that all information acquired is accurate and current
• Keeping a clean, calm and collected reception area
• Processing bill procedures and payments (bulk built and private fees)
• Specialize in Medicare item numbers
• Faxing, scanning, filing and mailing
• Comforting distressed patients- this may range from simply fixing any appointment issues that may arise, or going an extra mile when a patient is extremely unwell and helping them through extreme stress
• Equipment sterilization and cleaning
• Monitoring and ordering stationary and clinical supplies to maintain a working supply always
• And most importantly maintaining information confidentiality at all times.