Ilian Radiovjev
Sydney ,NSW
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged skills in load monitoring and team leadership across roles at companies like UPS. Demonstrated expertise in commercial driving and strategic project implementation led to significant productivity improvements. Skilled in fostering relationships and streamlining processes, I excel in fast-paced environments, driving success with a focus on achievement and innovation.
Overview
4
4
years of professional experience
Work History
Driver/Furniture Deliverer
UPS
Annecy, France
10.2023 - 08.2024
- Delivered packages to customers in a timely and efficient manner.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Secured merchandise, avoiding damage during transportation.
Stock and Accessories Management
Rolex
Geneva, Suisse
09.2023 - 10.2023
- Examined, selected and purchased merchandise consistent with specification requirements.
- Maintained all necessary tools and equipment for preparator duties.
- Constructed custom crates and packing materials as needed to ensure safe handling of artworks during transport or storage.
- Arrange shipping arrangements for watch accessories with sellers or carriers, as needed.
Assistant Manager
Pitaya
Annecy, France
09.2021 - 07.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Initiated new projects that resulted in increased productivity across all departments.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
Apprentice Site Manager
Allegro
Annecy, France
09.2020 - 10.2020
- Assisted in the preparation of project plans and schedules.
- Developed and maintained effective working relationships with other apprentices, colleagues, customers and suppliers.
- Carried out safety checks on equipment used by apprentices in accordance with health and safety regulations.
- Observed experienced professionals performing their duties in order to gain practical knowledge of industry standards.
Education
Associate of Science - Commercial And Operational Management
IPAC
Annecy08-2024
High School Diploma -
Lycée Louis Lachenal
Annecy08-2020
Skills
- Delivery pickup
- Commercial driving
- Order picking and processing
- Problem-solving abilities
- Time management abilities
- Team building
- Multitasking
- Responsible driver
Timeline
Driver/Furniture Deliverer
UPS
10.2023 - 08.2024
Stock and Accessories Management
Rolex
09.2023 - 10.2023
Assistant Manager
Pitaya
09.2021 - 07.2023
Apprentice Site Manager
Allegro
09.2020 - 10.2020
Associate of Science - Commercial And Operational Management
IPAC
High School Diploma -
Lycée Louis Lachenal
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