Ilka Samaniego
Rooty Hill,NSW
Summary
Dynamic professional with a strong background in interior design and project management. Proven ability to enhance client satisfaction through creativity and attention to detail. Adept at stock organization and communication, consistently delivering exceptional service and achieving sales targets in fast-paced environments.
Overview
1
1
year of post-secondary education
20
20
years of professional experience
Work History
Stewardess – Casual
MY Galaxy 1 Super Yacht
10.2019 - Current
- Delivered exceptional customer service, ensuring guests felt comfortable and well cared for.
- Prepare and serve food, catering to the needs and preferences of the owner and guests.
- Prepare and serve a range of beverages and drinks.
- Prepared and styled yacht for various occasions, including table settings, floral arrangements, and decorations to enhance guest experience.
- Maintain the highest standards of cleanliness, presentation and organization throughout the yacht’s interior.
- Cleaned and maintained all interior areas to uphold highest standards of cleanliness and organization
Interior Stylist
Property Styling Group
05.2016 - 04.2026
- Designing beautiful spaces for all kind of properties in line with current trends
- Creating stunning designs to satisfy clients needs and showcase the Property in its best light
- Designed individual schemes tailored to each property
- Managed projects from quotation to completion, ensuring timely delivery and client satisfaction
- Solving interior layout and styling problems
- Handling customer enquiries with professional expertise
- Overseeing the installation and complete customer satisfaction from start to finish.
- Maintaining Stock integrity in Warehouse and organizing Inventory
Hospitality Staff Member
JRM Hospitality
06.2018 - 01.2020
- Adapted to various hospitality settings as a function waitress, boardroom waitress, and barista, ensuring seamless service.
- Provided professional and friendly customer service to guests and corporate clients.
- Served food and beverages, took orders and assisted with functions and events.
- Prepared coffee and other beverages to a high standard.
- Set up and cleared dining, function and boardroom areas.
- Worked closely with team members to ensure smooth and professional service.
Stock Coordinator
Nine West
11.2015 - 05.2016
- Tracked and maintained stock levels to ensure timely supply availability for customer demands
- Monitored inventory levels to support consistent fulfillment of customer needs
- Managed inventory levels to ensure stock availability and organization.
- Coordinated product shipments and deliveries with logistics partners efficiently.
- Conducted regular audits to maintain accurate inventory records and compliance.
Stock Coordinator
Guess Australia
12.2014 - 11.2015
- Received and checked all stock to ensure accuracy and availability.
- Maintaining the product inventory including distributing stock and issuing markdowns
- Investigated inventory errors in the system to maintain data
- Analysing data, data entry and administration
- Working closely with the merchandising team on a weekly basis to present the current products
- Supporting the sales team and assisting in customer service
- Managed stock levels across multiple retail locations to ensure availability.
- Restructured stockroom layout to improve efficiency and product retrieval. to optimize space and enhance product accessibility.
Sales Assistant
Review Australia
01.2011 - 11.2014
- Styled customers and created outfits for diverse occasions
- Enhancing shopping experience.
- Ensuring highest level of customer satisfaction.
- Achieved KPI standards, consistently meeting individual sales targets.
- Operated point-of-sale systems efficiently.
- Store and window visual merchandising.
- Built return clientele through exceptional product knowledge and personalized service.
- Processed incoming stock deliveries promptly
Store Manager
Review Australia
05.2009 - 12.2010
- Managed daily store operations to ensure seamless customer experience and operational efficiency.
- Recruit, train, coordinate and evaluate all team members.
- Maintain a team which is enthusiastic and motivated.
- Support team members in answering customer queries, handling complex transactions and resolving complaints.
- Achieving KPI standards for the whole store, supporting and training individual team members in exceeding individual sale targets.
- Assisted with store setup.Executed store presentation strategies to enhance customer engagement. and visual merchandising.
- All administration including banking and creation of Rosters
- Managed daily store operations and ensured efficient workflow.
- Oversaw inventory management and maintained stock levels.
Customer Service Assistant
Bunnings Warehouse
05.2006 - 01.2009
- Provide excellent customer service
- Answered customer queries, handled complex transactions, and resolved complaints to enhance customer satisfaction
- Operated point-of-sale system efficiently
- Assisted team members in various departments
- Provided in-depth product knowledge to assist customers in making informed purchasing decisions.
- Organised stock on shelves to enhance product accessibility
- Maintained stock integrity and prioritised store presentation to ensure a positive shopping environment
- Identify and remove workplace hazards
- Entered data into company database accurately
- General administration
Education
Digital Media, Certificate IV -
Tafe NSW
Sydney 01.2007 - 12.2007
Interior Design
GermanyHigh School Certificate -
Wilhelm -Leuchner - Schule
GermanyTimeline
Stewardess – Casual
MY Galaxy 1 Super Yacht
10.2019 - Current
Hospitality Staff Member
JRM Hospitality
06.2018 - 01.2020
Interior Stylist
Property Styling Group
05.2016 - 04.2026
Stock Coordinator
Nine West
11.2015 - 05.2016
Stock Coordinator
Guess Australia
12.2014 - 11.2015
Sales Assistant
Review Australia
01.2011 - 11.2014
Store Manager
Review Australia
05.2009 - 12.2010
Digital Media, Certificate IV -
Tafe NSW
01.2007 - 12.2007
Customer Service Assistant
Bunnings Warehouse
05.2006 - 01.2009
Interior Design
High School Certificate -
Wilhelm -Leuchner - Schule