Ilke Guvenir
Waterways,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Retail Manager position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Retail Sales Worker
Purebaby
06.2023 - Current
- Achieved sales targets through effective communication and persuasive selling techniques.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Provided personalized recommendations based on customer preferences or specific needs.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Demonstrated expertise in upselling techniques, effectively increasing revenue from individual transactions while meeting customer needs.
- Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
- Collaborated with team members to achieve monthly sales goals and improve overall store performance.
- Trained new employees on company policies, sales strategies, and merchandise offerings to enhance team performance.
- Assisted with inventory management, ensuring accurate product counts and timely restocking.
- Conducted daily store opening and closing procedures, ensuring proper cash handling and security measures were in place.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Prioritized helping customers over completing other routine tasks in store.
Graphic Designer
Limestudio Designs
03.2007 - 06.2023
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Developed creative design for print materials, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Completed final touches for projects such as images sizes and font selection.
- Met with customers to present mockups and collect information for adjustments.
- Implemented design feedback from customers and internal stakeholders to improve project outcomes.
- Produced high-quality product packaging designs that successfully captured target audience attention and led to increased sales revenue.
- Collaborated with content and marketing teams to confirm design compliance with brand guidelines.
- Continuously researched industry trends to stay current on emerging technologies and best practices in graphic design.
- Provided creative direction on photoshoots to ensure alignment with overall campaign themes and objectives.
- Created logos, illustrations and typography for various organizations.
- Developed graphics and visual content for social media campaigns.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Cultivated mobile-friendly designs for variety of platforms.
Education
Bachelor Of Arts - Graphic Design
Australian Academy of Design
Port Melbourne, VIC02.2006
Skills
- Promotional knowledge
- Patience and Empathy
- Store maintenance
- Goal-oriented mindset
- Upselling strategies
- Cash handling proficiency
- Brand representation
- Product Knowledge Expertise
- Customer Service
- Teamwork
- Time Management
- Policy and Procedure Adherence
- Problem-Solving
- Stock replenishment
- Product Knowledge
- Complaint Management
- POS System Operation
- Trend Awareness
- Honest and Dependable
- Reliable and Responsible
- Attention to Detail
- Organization
- Microsoft applications proficiency
- Decision-Making
- Creative Thinking
- Team Cooperation
- Team Leadership
- Documentation And Reporting
Timeline
Retail Sales Worker
Purebaby
06.2023 - Current
Graphic Designer
Limestudio Designs
03.2007 - 06.2023
Bachelor Of Arts - Graphic Design
Australian Academy of Design