Started a professional career in 2008. For the last 7 years, I have been working as a Product Implementation analyst at the leading Ukrainian health information software (HIS) development company, contributing to the digital transformation of the national healthcare sector. I have managed complex system deployments for some of the country’s biggest medical institutions (up to 1000 users) along with tailoring the software product’s functionality to their business context, internal processes, and technical requirements. Key focus areas are data migration and automation of data import from client’s 3rd party systems, as well as automation of the front office communications via integrations with email and IP telephony platforms.