Ilma Johana Avila B.
Surry Hills,NSW
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
8
8
years of professional experience
Work History
Assistant Manager- Child Care Center
Mind Champs
08.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organised store environment.
- Developed strong working relationships with staff, fostering a positive work environment.
- Responded to inquiries families seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance related it to the centre.
- Maintained organised files and stocked supplies to support team needs and maximise performance.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Reviewed files, records and other documents.
- Utilised office management software to record and track child care information.
Child Care Room Leader
Moore Park Children's Early Learning Center
07.2021 - 06.2023
- Identified team weak points and implemented corrective actions to resolve concerns.
- Increased parent involvement with regular communication regarding student progress, concerns, and accomplishments.
- Completed daily reports on attendance and disciplinary performance.
- Scheduled conferences with parents to discuss students' progress and classroom behaviour.
Child Care Educator
Moore Park Children's Early Learning Centre
09.2020 - 07.2021
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Communicated with children's guardians about daily activities, behaviours and related issues.
- Prepared children for a seamless transition to the next level of education by focusing on key foundational skills in literacy, numeracy, and social-emotional development.
Child Care Educator
Kiddie Academy
03.2020 - 08.2020
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
Hotel Cleaner
Zara Hotel
01.2019 - 02.2020
- Improved overall housekeeping efficiency through effective communication with front desk staff regarding room availability status updates.
- Enhanced guest satisfaction by maintaining hotel rooms and common areas in pristine condition.
- Supported hotel management with inventory control, minimizing waste and ordering necessary supplies as needed.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Office Cleaner
Dimeo Cleaning Services
07.2017 - 11.2018
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
Education
Bachelor in Early Childhood Education And Care -
Tafe
Shellharbour, NSW01-2024
Certificate II And Diploma - Early Childhood Education And Care
4life College
Sydney, NSW01-2020
General English -
Scoots College And Ability College
Sydney, NSW12-2018
High School Diploma -
Fernando Mazuera Villegas
Colombia12-2016
Skills
- Team motivation
- Team leadership
- Decision-making
- Promotional planning
- Verbal and written communication
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Assistant Manager- Child Care Center
Mind Champs
08.2023 - Current
Child Care Room Leader
Moore Park Children's Early Learning Center
07.2021 - 06.2023
Child Care Educator
Moore Park Children's Early Learning Centre
09.2020 - 07.2021
Child Care Educator
Kiddie Academy
03.2020 - 08.2020
Hotel Cleaner
Zara Hotel
01.2019 - 02.2020
Office Cleaner
Dimeo Cleaning Services
07.2017 - 11.2018
Bachelor in Early Childhood Education And Care -
Tafe
Certificate II And Diploma - Early Childhood Education And Care
4life College
General English -
Scoots College And Ability College
High School Diploma -
Fernando Mazuera Villegas
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