Aspiring for a dynamic cybersecurity role in Australia, leveraging advanced technical expertise and problem-solving skills, with a passion for enhancing security frameworks and driving innovation in IT solutions.
Overview
3
3
years of professional experience
Work History
IT Support
Pop Phones
Adelaide, SA
11.2024 - Current
Delivered technical support for mobile troubleshooting, configuration, and optimization, ensuring seamless user experiences.
Diagnosed and resolved hardware/software issues efficiently, minimizing disruptions.
Assisted with device setup, secure data migration, and cross-platform synchronization.
Conducted audits of store devices to maintain functionality and adhere to security protocols.
Provided tailored solutions, combining customer service with technical expertise.
Managed inventory of tools and collaborated on process improvements to enhance service excellence.
Team Member
Coles SuperMarket
Norwood, SA
05.2023 - Current
Delivered high-quality products and personalized service to ensure customer satisfaction.
Maintained product quality and offered tailored recommendations to enhance the customer experience.
Sought feedback to drive improvements and foster a customer-centric approach.
Collaborated across teams for seamless, timely delivery of customer-focused solutions.
Built strong stakeholder relationships to align efforts and exceed expectations.
Penetration Tester Intern
HuddleCo
Adelaide, SA
07.2024 - 11.2024
Conducted web vulnerability assessments using Nmap, Burp Suite, and OWASP ZAP.
Performed risk analysis, prioritizing vulnerabilities based on severity and impact.
Executed session management and HTTP header testing to identify security gaps.
Automated security scans and tasks using Python and Bash scripts.
Analyzed and validated web vulnerabilities.
Prepared detailed technical reports with remediation strategies and tool documentation.
Collaborated with a team to present findings and recommend security improvements.
Medical Billing Specialist
Meditab Pvt. Ltd. (Dr. Catalyst)
Ahmedabad, Gujarat
08.2021 - 01.2023
Proficient in Revenue Cycle Management (RCM) and healthcare billing processes.
Strong coordination skills for patient and specialist communication.
Expertise in team training, quality assurance, and operational reporting.
Effective problem-solving with a customer-focused approach.
Detail-oriented with excellent organizational and time management abilities.
Education
Master of Information Technology - Cyber Security
University of South Australia
Adelaide, SA
12-2024
Bachelor of Computer Applications -
Gujarat University
Ahmedabad
05-2022
Skills
Analysis
Leadership
Designing and Reporting
Strategic Planning
Team Management
Negotiation
Problem Solving
Communication
Technical Skills
Kali Linux proficiency
OWASP ZAP proficiency
Burp Suite utilization
Customer-focused IT solutions
Nmap network scanning
Web application testing
Vulnerability assessment prioritization
Security framework application
Affiliations
Penetration Tester Intern
References
References available upon request.
Timeline
IT Support
Pop Phones
11.2024 - Current
Penetration Tester Intern
HuddleCo
07.2024 - 11.2024
Team Member
Coles SuperMarket
05.2023 - Current
Medical Billing Specialist
Meditab Pvt. Ltd. (Dr. Catalyst)
08.2021 - 01.2023
Master of Information Technology - Cyber Security
University of South Australia
Bachelor of Computer Applications -
Gujarat University
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