Ilyas Shafiq Ghazy
Thornlie,WA
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
2
2
years of professional experience
Work History
Salesperson
Ivirtue
09.2022 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Informed customers of current store promotions to encourage additional sales purchases.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Improved customer service and telecommunication skills to build lasting relationships.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Exhibition worker
State Wide Community Services
01.2021 - 09.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Identified issues, analyzed information and provided solutions to problems.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
Education
Australian Islamic College
2022
Skills
- Customer Understanding
- Active Learning
- Needs Analysis
- Sales Presentation
- Sales Management
- Cash Register Operation
- Effective Communicator
- Complaint Handling
- Hospitality Management
Timeline
Salesperson
Ivirtue
09.2022 - Current
Exhibition worker
State Wide Community Services
01.2021 - 09.2022
Australian Islamic College
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