IMAD SABOUNE
Urban Grounds and Gardens
Sydney,Australia
7
years of professional experience
Team player dedicated to adhering to strict service standards. Knowledgeable and dedicated customer service professional with extensive experience the woolworths industry. Solid team player with outgoing, positive and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Work History
Parks and Gardens Apprenticeship
5 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Supervisor
5 Years 9 Months- Unpacking products
- Sorting shelves
- Packing products
- Responsible for replenishing and merchandising of stock in the supermarket
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Shift Manager
6 Years 11 Months- Assisted other team members to achieve goals
- Worked well with teammates and accepted coaching from management team.
- Supported great dining and meal experiences for guests
- Kept food preparation area, equipment and utensils clean and sanitary
- Prepared and cooked food orders for customers by noting customizations and portion sizes
- Collaborated with team members to complete orders
- Responsible for replenishing of stock in the store. Unpacking boxes.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
Education
High School Diploma
Skills
Inventory Management
Critical Thinking
Attention to Detail
Teamwork and Collaboration
Adaptability and Flexibility
Multitasking and Organization
Hard Working
Eager to learn
Time Management availability
Strong written and verbal communication
Friendly and approachable
Great customer service skills
Timeline
Parks and Gardens Apprenticeship
Urban Grounds and Gardens
02.2026 - 07.2026Read More
Supervisor
Woolworths, Supermarket
04.2020 - 01.2026Read More
Shift Manager
Mcdonalds
02.2019 - 01.2026Read More
Sefton High School
High School Diploma
Read More