Ibrahim Al-Mahdi

• Led the implementation of a vaccine management system for DH Victoria, managing the entire data lifecycle from entry to reporting
• Collaborated with the data managers to ensure a seamless transition to the new CRM applications
• Facilitated timely and successful delivery of project components by working effectively with development teams and external vendors
• Contributed to the successful implementation of the Central Immunisation Records Victoria (CIRV) across the state
• Managed Data quality and governance and the entire data lifecycle of a consumer-facing application
• Led a data migration stream ingesting data from 62 databases into the newly built CRM solution
• Liaised with the data engineers and PBI developers to build and maintain a complex reporting environment utilizing Azure Data Lake, Databricks, and Power BI

• Played a pivotal part in implementing the COVID vaccine management system for the Victorian government
• Liaised with data stewards from various health providers to perform quality checks on CRM data
• Liaised with the application support team and escalate to the dev team to remediate issues or enhance application
• Generated ad-hoc reports to meet urgent information needs of various DH officials
• Contributed to the successful delivery of a critical government applications; COVID19 vaccine management system (CVMS)
• Managed over 2.2k tablet devices distributed to vaccination hubs across Victoria
• Contributed to the remarkable achievements of the COVID19 response program protecting and improving wellbeing of millions of people during the pandemic

• Led an organization-wide digital transformation through the adoption of the MS Dynamics 365 CRM system
• This included recruiting local ICT resources, contracting external vendors, managing key stakeholders, and overseeing the successful system implementation
• Led the change management and adoption of the newly built Dynamics 365 CRM solution, transforming the organization from spreadsheet-based client data management to an integrated CRM system
• This end-to-end implementation encompassed everything from gathering user requirements to change management

• Provided strategic and operational ICT advice to Spectrum's executives and staff by assessing the current ICT landscape, identifying gaps, and recommending areas for improvement
• Drafted plans and technical specifications (RFP) for the ICT transformation project, leveraging Azure cloud services and enhancing workforce mobility
• Collaborated with the ICT team and third-party providers to maintain key ICT services, implementing changes to optimise operations and facilitate business continuity at the early months of the pandemic

Taught and assessed various subjects within the Department of Computing and Information Systems, including Database Systems and Information Modeling (undergraduate and graduate levels), IT Project Management, IT Architecture and Governance, Information Systems, Data Warehousing, and Business Intelligence Systems