Iman Farah Ahmed
Bundoora,VIC
Summary
To obtain a position that builds on current knowledge in an industry. A detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Chiropractic Assistant
Chiropractic Excellence
11.2023 - Current
- Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
- Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
- Increased patient retention through exceptional customer service and follow-up communications.
- Collaborated with multidisciplinary healthcare team members to provide comprehensive care for each patient.
Crew Member - Barista
McDonalds Morwell
02.2020 - Current
- Quality compliance with company standards, Optimal and efficient performance whilst reaching targets set by the store, Effective and structured communication with customers to ensure satisfaction.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Chiropractic Assistant (Receptionist)
The Spinal Studio Moe
10.2021 - 11.2023
- Appointment scheduling, Attended to patients via emails, phone calls Facebook Meta (for business), Hired, onboarded and trained new employees.
- Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Contributed to practice growth by implementing marketing strategies such as social media outreach and community event participation.
- Assisted in inventory management tasks, reducing supply costs through careful ordering practices based on usage patterns.
Education
Bachelor of Health Science/Bachelor of Applied Science (Chiropractic) - Health Sciences
RMIT University
Bundoora, VIC12.2025
VCE -
Patterson River Secondary College
Patterson Lakes, VIC11.2017
Skills
- Organization and time management
- Strong willed individual that takes ownership and accountability often
- Excellent communication skills, both verbal and written
- Dependable and responsible
- Self-motivated and industrious
- Ability to collaborate effortlessly with team members and practitioners
Hobbies and Interests
- Writing and composing songs
- Video editing and animation
- Listening to podcasts and reading books
Timeline
Chiropractic Assistant
Chiropractic Excellence
11.2023 - Current
Chiropractic Assistant (Receptionist)
The Spinal Studio Moe
10.2021 - 11.2023
Crew Member - Barista
McDonalds Morwell
02.2020 - Current
Bachelor of Health Science/Bachelor of Applied Science (Chiropractic) - Health Sciences
RMIT University
VCE -
Patterson River Secondary College
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