Summary
Overview
Work History
Education
Skills
Timeline
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Iman Ibrahim

Gold Coast,QLD

Summary

Reliable and customer-focused Courier Delivery Driver with a strong track record of safely transporting goods and parcels to residential and commercial locations. Skilled in time management, route navigation, and providing excellent customer service. Adept at resolving delivery issues quickly and professionally, maintaining accurate records, and ensuring customer satisfaction. Committed to upholding company standards and delivering a positive experience on every route.

Overview

3
3
years of professional experience

Work History

Contractor Driver

COS
Brisbane, QLD
03.2025 - Current
  • Safely and efficiently deliver packages/orders to commercial locations on time.
  • Ensure packages are accurately sorted and organised for efficient delivery routes.
  • Communicate effectively with team members to resolve order issues and ensure accurate and on time deliveries.
  • Provide excellent customer service by maintaining a friendly and professional attitude during all interactions.
  • Accurately follow delivery instructions and ensure proper handling of goods to prevent damage.
  • Verify delivery details, obtain signatures and ensure customer satisfaction upon each delivery.
  • Maintain cleanliness and basic maintenance of the delivery vehicle to ensure reliability and safety.

Courier Delivery Driver

Parcel right
Melbourne, VICTORIA
06.2022 - 08.2024
  • Delivered packages to residential and commercial locations.
  • Utilized GPS technology to navigate routes and improve delivery efficiency.
  • Followed safety protocols when loading, unloading, driving, and delivering items.
  • Ensure all packages were accurately sorted and organise for efficient delivery routes.
  • Provide excellent customer service during all customer interaction
  • Handled delivery issues, delays or incorrect orders calmly and efficiently.
  • Consistently met tight delivery schedules and deadlines.

Education

Diploma - Information Technology

Yoobee College
Ackland,NZ
06-2020

Skills

  • Safety compliance
  • Time management
  • Vehicle maintenance
  • Order verification
  • Customer service
  • Problem resolution
  • Attention to detail
  • Client satisfaction

Timeline

Contractor Driver

COS
03.2025 - Current

Courier Delivery Driver

Parcel right
06.2022 - 08.2024

Diploma - Information Technology

Yoobee College

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Iman Ibrahim