Iman Marinko

Managed front-of-house administration, ensuring smooth daily operations

• Handled monetary transactions and sales, managing retail inventory and clinic stock orders
• Maintained accurate cash reconciliation and coordinated daily operations
• Provided excellent customer service and addressed client inquiries
• Managed email and call/message correspondence and oversaw social media activities.
• Answered incoming calls, directing clients to individuals addressing specific needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Handled complaints and questions, and re-directed calls to other team members.
• Acted as the first point of contact and set appointments for prospective clients.
• Took delivery of packages and documents, applying appropriate internal policies relating to the chain of possession.

• Prepared meals and performed general cleaning duties
• Ensured residents received meals that met their dietary requirements
• Built meaningful relationships with residents, providing care and support
• Provided excellent service under high-pressure situations, ensuring smooth event operations.
• Cleared dishes and glassware quickly following each course.
• Provided friendly, courteous service to create memorable moments for guests.

• Provided dedicated care for two children, ages 2 and 5
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Worked 50-60 hours per week, showcasing strong time-management skills
• Transported children safely to school, activities and appointments on time.
• Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
• Ensured household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
• Developed problem-solving, effective communication, and adaptability skills.
• Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.

• Worked a two-week promotional job for Boost Mobile at the Margaret River Professional surfing competition
• Used key sales tactics to grow membership sales.
• Worked closely with sales representatives to ensure seamless transitions between pre-sales conversations and post-sales support activities.

• Supported children with disabilities in learning how to ride horses
• Developed skills in management, leadership, and teamwork
• Operated farm machinery and handled equipment for horse care and feeding.
• Used strong interpersonal communication skills to convey information to others.
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Maintained clean, neat, and operational facilities to serve program needs.
• Assisted with special events and programs.