Imani Habbouchi
Brisbane,Australia
Summary
Highly-motivated individual possessing a strong work ethic, adaptability, and exceptional interpersonal skills. Driven by a passion for continuous learning, and successfully navigating change.
Possessing strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Eager to utilize time management and organizational skills across diverse settings.
Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
Work History
Barista
Taste My Bean
Chandler, QLD
08.2024 - Current
- Maintained calm demeanor during high-volume periods and special events.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Aged Care Worker
KinCare
Brisbane, Queensland
02.2024 - 08.2024
- Consulted with client care team to continually update care plans.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Provided recreational activities such as games, reading materials, music and outdoor walks.
- Drove clients to doctors' appointments and social outings.
Operational Manager
Two Brothers Café
01.2021 - 01.2024
- Served as a successful leader, promoting, and achieving store success
- Created Policy, Procedure and Code of Conduct Regulations for the company
- Followed by the training of all staff
- Encouraged team members to try their best through meetings and circular activities to increase store productivity
- Identified and maximized sale opportunities and increased customer retention transactions
- Recruited and trained new employees whilst also monitoring the productivity of current employees
- Managed Budget Control through stock and wages on a weekly basis
Child Care Assistant
Bayview
01.2018 - 01.2019
- Maintained up-to 5-hour supervision of groups ranging between 10-20 children
- Assisted with developing and encouraging age-appropriate learning and socialization to ensure children learn basic social skills and concepts such as communication, sharing & manners
- Maintained a safe working environment by monitoring children’s health, behavioral and emotional issues and reported concerns to educators and parents when needed
Cashier
Nutlicious
01.2016 - 01.2017
- Processed POS transactions including checks, cash and credit purchases and refunds
- Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Assisted in merchandising such as stocking, pricing and keeping the store neat, clean and organized
Service Attendant
L’oasis Café
01.2023
- Built rapport with new and returning customers to promote the company’s mission and values
- Provided high customer service during periods of high volume
- Memorized over 25+ menu recipes in order to create customized drinks for each customer
- Meticulously managed the cashflow operations
- Assisted training of new hires on company’s standards, POS system and company’s service expectations
- Performed inventory check of stock supplies
- Created and Implemented drink menu
- Assisted and organized in monthly 'Bottomless Brunch' events alongside the manager which consisted of promoting, ordering stock, selling tickets and designing reserved tables
Education
Year 12 Certificate -
Alexandra Hills State High School
Cert IV - Crime and Justice Studies
Tafe Queensland
Cert III - Early Learning Childhood Education
Alexandra Hills State High School
CPR & FIRST AID Attainment -
Australia World Wide
Certificate of Completion - Quality, Safety and You
NDIS Worker Orientation Module
Skills
- Empathetic
- Time management
- Communicational
- Relationship Builder
- Patient
- Organizational
- Resilient
- Energetic
- Positive
- Critical thinker
- Reliable
- Care plan development
References
Available Upon Request
Timeline
Barista
Taste My Bean
08.2024 - Current
Aged Care Worker
KinCare
02.2024 - 08.2024
Service Attendant
L’oasis Café
01.2023
Operational Manager
Two Brothers Café
01.2021 - 01.2024
Child Care Assistant
Bayview
01.2018 - 01.2019
Cashier
Nutlicious
01.2016 - 01.2017
Year 12 Certificate -
Alexandra Hills State High School
Cert IV - Crime and Justice Studies
Tafe Queensland
Cert III - Early Learning Childhood Education
Alexandra Hills State High School
CPR & FIRST AID Attainment -
Australia World Wide
Certificate of Completion - Quality, Safety and You
NDIS Worker Orientation Module
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