Imani Tamwoy

• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Worked flexible schedule and extra shifts to meet business needs.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Answered questions about store policies and addressed customer concerns.
• Restocked and organized merchandise in front lanes.
• Reviewed weekly sales ads and monitored price changes.
• Greeted over 200 patients per day.
• Performed cash, card and check transactions to complete customer purchases.

• Interview residents in assigned areas, explaining the purpose of the Census, answering their questions, and recording their answers
• Maintain and submit records of hours worked, miles driven, and expenses incurred on the job
• Meet with supervisor to review procedures, report issues or concerns, and receive updated instructions
• Contributed to team success by completing jobs quickly and accurately.
• Attend team meetings and communicate with other Census takers via phone

• Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Took notes and dictation at meetings.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Organized and coordinated conferences and monthly meetings.

• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Polished glassware, bussed tables and removed debris to keep customer areas clean.
• Reported game malfunction to maintenance department for resolution to decrease machine downtime.
• Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
• Worked flexible hours; night, weekend, and holiday shifts.
• Operated efficiently in high-volume setting to prepare and serve drinks..
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

• Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
• Maintained clean and attractive product displays to entice customer purchases.
• Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
• Processed sales transactions using POS system.
• Demonstrated knowledge and applied proper food handling standards.
• Worked flexible schedule and extra shifts to meet business needs.

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• Processed customer orders and accurately entered into system.