Imasha Lakjani Rajapakse
Herston,QLD
Summary
Dedicated and energetic Crew Member with a strong focus on customer service, food safety, and inventory restocking. Highly skilled in operating kitchen equipment to prepare food and ensure smooth sales operations. Committed to meeting both team and customer needs, this customer-focused food service worker strives to deliver exceptional service at all times.
Overview
4
4
years of professional experience
Work History
Crew Member
Pizza Hut
06.2024 - 07.2024
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
Crew Member
Pizza Hut
11.2022 - 03.2024
- Operated cash register to ring up final bill and process various forms of payment.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Volunteer full-time Physiotherapist
Ministry Of Sports, Sri Lanka
01.2021 - 01.2023
Education
Masters in Public Health -
Queensland University of Technology
08.2024
Bachelor of Science (Hon's) in Physiotherapy -
General Sir John Kotelawala Defence University
01.2021
Skills
- Health Code Compliance
- Food Running
- Beverage Preparation
- Inventory Restocking
- Food Preparation
- Safe Food Handling
- Menu Memorization
- Customer Engagement
- Teamwork and Collaboration
- Order Management
Civilstatus
Married
Passportid
N9411888
Birthdate
12/27/96
Personal Information
- Gender: Female
- Nationality: Sri Lankan
Timeline
Crew Member
Pizza Hut
06.2024 - 07.2024
Crew Member
Pizza Hut
11.2022 - 03.2024
Volunteer full-time Physiotherapist
Ministry Of Sports, Sri Lanka
01.2021 - 01.2023
Masters in Public Health -
Queensland University of Technology
Bachelor of Science (Hon's) in Physiotherapy -
General Sir John Kotelawala Defence University
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