Summary
Work History
Education
Skills
Timeline
Generic

Imelda Erepia

Harristown,QLD

Summary

I have Bachelor's degree in Hospitality Management and a sold understanding of business and hospitality. While I haven't worked in the industry yet, I'm adaptable and quick learner with good communications skills from my studies. I'm excited to use my knowledge and skills in a hospitality role,contribute to team goals, and improve customer experience. I'm looking for an entry-level position to start my career and grow.

Work History

Room Attendant

Silk Hospitality Crown promenande
Melbourne , VIC
  • Responsible for the general cleanliness of all assigned work areas
  • Perform cleaning duties to maintain hotel rooms in a clean and orderly manner, including common areas and the preparation of vacant rooms.
  • Make beds, replenish linens, clean bathrooms, vacuum halls, dust, and mop.
  • Check all vacant rooms daily to keep fresh.
  • Dispose of trash, waste, and other disposable material
  • Maintain all equipment used in completion of housekeeping duties.

Food and Service Assistance

Australian Unity
Melbourne , VIC
  • Meal Preparation: Preparing nutritious and balanced meals for residents, taking into consideration any dietary restrictions or special dietary needs.
  • Serving Meals: Serve meals to residents, paying attention to individuals’ preferences and dietary requirements.
  • Cleaning and sanitizing: Maintain cleanliness in the dining area, kitchen, and food storage areas.
  • Resident interaction: Engaging in friendly conversation, and addressing any concerns or requests related to meals and dining experience.
  • Record keeping: Maintain records of resident’s food, dietary restrictions, and any other special instructions.

Shop Assistant/Cashier Team Lead

Woolworths East Malvern
Melbourne , VIC
  • Customer checkout: Scanning and accurately ringing up customer’s purchase at the checkout counter.
  • Payment processing: Accepts various types of payment, including cash, credit cards, debit cards, and mobile payments.
  • Bagging and packing: Assist customers by packing their groceries and make sure perishable items are handled appropriately.
  • Team Collaboration: Working closely with other store employees.

Education

Bachelor of Hospitality Management - Hospitality Management

Holmesglen Glen Waverly Campus
Melbourne, VIC
12.2023

Advanced Diploma - Hospitality Management (Operations)

Academia International
Melbourne, VIC
12-2021

Diploma - Hospitality Mangement

Academia International
Melbourne, VIC
09.2021

High School Certificate -

Port Moresby International School, Papua New Guinea
01.2017

Skills

  • Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times
  • Thrive in a team environment and work well with others
  • Enjoy working as a team member as well as independently
  • Handling complaints from customers
  • Willing to learn, organized, hardworking, dependable, motivated, or creative
  • Customer service focused
  • Exceptional time management
  • Attention to detail
  • Communication skills
  • Interpersonal skills
  • Flexibility
  • Handle pressure
  • Honest

Timeline

Room Attendant

Silk Hospitality Crown promenande

Food and Service Assistance

Australian Unity

Shop Assistant/Cashier Team Lead

Woolworths East Malvern

Bachelor of Hospitality Management - Hospitality Management

Holmesglen Glen Waverly Campus

Advanced Diploma - Hospitality Management (Operations)

Academia International

Diploma - Hospitality Mangement

Academia International

High School Certificate -

Port Moresby International School, Papua New Guinea
Imelda Erepia