Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Immaculate Didiwik

Spring Hill

Summary

Experienced with creating safe and engaging environments for children. Utilizes strong communication and organizational skills to support developmental activities. Knowledge of maintaining schedules and routines to promote stability and growth.

Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities, and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Assistant Educator position. Ready to help team achieve company goals.

Proactive and caring worker with [160 hours of my placement experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Cleaner

Housekeeping
01.2025 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced house cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Collaborated closely with homeowners to address specific needs or preferences related to their homes'' appearance and upkeep.
  • Completed specialized cleaning tasks upon request, such as window washing, oven cleaning, or closet organizing, leading to enhanced customer satisfaction levels.
  • Ensured timely completion of tasks by adhering to strict schedules and prioritizing duties effectively.
  • Demonstrated professionalism in all interactions with homeowners, establishing trustworthiness and reliability as a private house cleaner.
  • Enhanced client satisfaction by providing thorough and efficient cleaning services tailored to individual needs.
  • Developed strong client relationships by consistently exceeding expectations and addressing concerns promptly.
  • Effectively managed time-sensitive projects like move-in/move-out cleanings that required quick turnaround times without sacrificing quality results.
  • Offered additional services as needed, such as laundry, pet care, or plant maintenance, leading to increased client trust and loyalty.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Sorted, laundered and put away various laundry items.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.

Farm Hand

McLean Farms
08.2023 - 05.2024
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Streamlined feeding processes, ensuring all animals received appropriate nutrition for optimal growth and health.
  • Trained new farm hands in efficient work methods and safety practices, fostering knowledgeable and safety-conscious team.
  • Assisted in birth of livestock, enhancing farm's productivity and animal well-being with skilled support.
  • Conducted daily health checks on animals, swiftly identifying and addressing any signs of illness to maintain herd health.
  • Enhanced farm safety by implementing updated protocols, reducing occurrence of accidents and injuries on farm.
  • Examined animals for signs of sickness and overall herd health.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Documented animal growth, production costs, individual behaviours, feeding patterns and other data in daily logs and main database, noting trends, and identifying areas of concern.
  • Collected eggs from farm and make sure it in right size.
  • Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
  • Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
  • Packaged eggs for shipment and additional processing.
  • Achieved KPI for the day task.

Cashier

PapindoTrading LTD
01.2019 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Cashier Assistant

Tang Mow Limited
03.2016 - 10.2017
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Worked with other associates to support cashiers and management needs.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
  • Bagged items securely to minimize breakages and reduce losses.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeaned towards customers and colleagues.
  • Retrieved items for customers and verified prices.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
  • Trained new cashier assistants in company policies, procedures, and best practices for optimal performance.
  • Trained new cashier team members in customer service and money handling processes.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Enhanced store security by identifying and reporting suspicious activities.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.

Bartender

Talio Lodge
03.2015 - 08.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.

Waitress/Housekeeper

Boutique Hotel
02.2011 - 03.2014
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Processed orders and sent to kitchen employees for preparation.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Inspected dishes and utensils for cleanliness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.

Education

High School Diploma -

ASIAN PACIFIC INSTITUTE
Brisbane, QLD
06-2025

Skills

  • Problem-solving
  • Friendly
  • Cheerful and energetic
  • Hygiene practices
  • Active listener
  • Patience and empathy
  • Safety awareness
  • Reliable and punctual
  • CPR training
  • Food handling preparation
  • Arts, crafts, and games
  • Snack preparation
  • Outdoor activities
  • Early childhood education
  • Child development
  • Emotionally supportive
  • Diaper changes and feedings
  • Approachable
  • Parent communication
  • Time management
  • Housekeeping
  • Food preparation
  • Special-needs childcare
  • Music and movement
  • Activity planning
  • Positive reinforcement
  • Cultural sensitivity
  • Toilet training
  • Classroom management
  • Skilled in working with special needs children
  • Emergency procedures
  • Team collaboration
  • Basic first aid
  • Teamwork oriented
  • Playful with children
  • First aid certificate
  • Engaging
  • Punctual

Certification

  • Certificate:Tourism and Hospitality (2008) Hawain Vocational School-Papua New Guinea.
  • High school Diploma (2006) Mercy Secondary School-Papua New Guinea.

Languages

English
Professional Working
Pidgin English
Native or Bilingual

Timeline

Cleaner

Housekeeping
01.2025 - Current

Farm Hand

McLean Farms
08.2023 - 05.2024

Cashier

PapindoTrading LTD
01.2019 - 09.2022

Cashier Assistant

Tang Mow Limited
03.2016 - 10.2017

Bartender

Talio Lodge
03.2015 - 08.2015

Waitress/Housekeeper

Boutique Hotel
02.2011 - 03.2014

High School Diploma -

ASIAN PACIFIC INSTITUTE

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Immaculate Didiwik