Overview
Work History
Education
Skills
Timeline
Generic

Immaculate Sebastian

Business Analyst
Sydney

Overview

16
16
years of professional experience

Work History

Program Management Business Analyst

Wipro Technologies
02.2017 - Current
  • Coordinating across projects to ensure that information relating to project deliverables, benefits, risks, and issues are effectively communicated between stakeholders and that key performance indicators are monitored and evaluated.
  • PPM - Extensive expertise and practical experience in utilizing PPM Systems and Tools.
  • Implemented a centralized database for tracking and managing all vendor-related information, improving accessibility and transparency across the portfolio.
  • Executing meetings with service desk and operations teams to create support and transition plans for a successful migration.
  • Review of project status and other documents to ensure artefacts align with frameworks and standards.
  • Working with various teams to establish clear expectations for vendor deliverables, streamlining internal workflows as a result.
  • Fostering collaborative and mutually supportive relationships with benefit owners, project leaders, project teams, and senior stakeholders.
  • Refining existing PMO practices in line with changing requirements and assisting in the establishment of best practices and frameworks.
  • Motivate and guide other members of the PMO team

Business Operations Analyst

Wipro Technologies
08.2011 - 02.2017
  • Maintaining a micro level understanding of the business awarded to Wipro, potential business pipeline and anticipating and analyzing resource demand from the forthcoming pipeline on a quarterly basis.
  • Projecting a trajectory and a glide path for revenue and resource headcount at the commencement of each quarter.
  • Playing an essential role in outlining and executing strategies for Operating Margin improvement of the program.
  • End to End completion the JMR cycle (Joiner / Mover / Leaver) for all related projects.
  • Consolidation of UAR – (User Access Request) under one umbrella.
  • Interacting with end users, prioritizing requirements and defining scope to meet schedules of migration with the technical team.
  • Reduced project timeline through effective resource allocation and task prioritization.
  • Proficient in gathering data from managers of account, geography, region; synthesizing information using complex analysis, and delivering to the operational demands and targets of the Business Unit.


Project Analyst

Wipro Technologies
08.2008 - 07.2011
  • Wipro SPOC for risk and compliance audits in Bristish Telecom project. Working hand in hand with the internal infosec and risk management team to identify hazards, assess the risk and ensuring that the appropriate control measures are put into place to reduce or control any identified risk.
  • Maintaining a repository of SoW/Change trackers for the project.
  • Identifying training needs and assisting in providing coaching and development of associates.
  • Monitoring processes and taking critical decisions while complying with the agreed SLA’s.
  • Risk Management: Responsible for identifying, assessing, and tracking risks and issues across the portfolio and maintaining a risk register to assist in the development of mitigation strategies, that ensured potential obstacles are addressed proactively.


Education

Graduate Diploma in Management - Specialization in Project Management

Kazian School of Management
India
04.2001 -

Skills

Project Management

undefined

Timeline

Program Management Business Analyst

Wipro Technologies
02.2017 - Current

Business Operations Analyst

Wipro Technologies
08.2011 - 02.2017

Project Analyst

Wipro Technologies
08.2008 - 07.2011

Graduate Diploma in Management - Specialization in Project Management

Kazian School of Management
04.2001 -

Similar Profiles

CREATE PROFILE
Immaculate SebastianBusiness Analyst