Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Communication Skills
Languages
References
Timeline
Generic

Imogen Huynh

Girrawheen,Australia

Summary

My objective is to expand my knowledge in the retail industry and gain valuable training. I seek a position that will provide me with the opportunity to improve my communication and social skills. I also hope to maximize my quality assurance and training experiences.

Overview

13
13
years of professional experience

Work History

Parcel Delivery Driver

PEP Transport
01.2023 - 12.2025
  • Working in a team environment
  • Dealing with customers
  • Communication with supervisors, managers and HR
  • Optimising of work route
  • Prioritizing important/urgent jobs
  • Sorting parcels
  • Familiarising suburbs/areas/streets

Customer Service

Market Place Fish & Chips
Ballajura, Australia
01.2021 - 12.2023
  • Taking orders in person and over the phone
  • Cooking the food
  • Keeping the workspace organised
  • Cleaning and packing away the foods
  • Restocking the fridges
  • Mopping and sweeping the floors

Flower Delivery

Bloomex
Malaga, Australia
01.2020 - 12.2021
  • Driving long distances day/night
  • Communication with customers
  • Able to adapt to different roles as required (eg
  • Packing/sorting flowers)
  • Communicating with supervisors about customer concerns

Home Duties

01.2016 - 12.2020
  • Maintaining an organised household

Photo Lab Associate

Big W
Kingsway, Australia
01.2013 - 12.2013
  • Customer service
  • Handling money
  • Routine check-ups on machinery/kiosks
  • Recognising chemicals, papers and printer parts
  • Keeping workspace clean and tidy

Education

Cert 3 - Aged Care

01.2014

Cert 1 - Work Preparation (Community Skills)

Greenwood College
Greenwood WA
01.2012

Skills

  • Positive attitude
  • Outgoing
  • Quick learner
  • Teamwork
  • Independent work
  • Punctuality
  • Enthusiasm
  • Commitment to improvement
  • Parcel sorting
  • Route optimization
  • Navigation skills
  • Customer service
  • Team collaboration
  • Communication skills
  • Time management
  • Conflict resolution
  • Inventory management
  • Attention to detail
  • Work organization
  • Warehouse operations
  • Loading and unloading
  • Signature collection

Hobbies and Interests

  • Baking and cooking for family and friends
  • Playing video games
  • Reading to relax
  • Catching up with friends and socialising

Communication Skills

I have a great understanding as to what is required for customer service and I am competent at handling complaints. I can project a confident image of myself in front of customers and colleagues. 

Languages

English
Professional
Vietnamese
Professional

References

References available upon request.

Timeline

Parcel Delivery Driver

PEP Transport
01.2023 - 12.2025

Customer Service

Market Place Fish & Chips
01.2021 - 12.2023

Flower Delivery

Bloomex
01.2020 - 12.2021

Home Duties

01.2016 - 12.2020

Photo Lab Associate

Big W
01.2013 - 12.2013

Cert 3 - Aged Care

Cert 1 - Work Preparation (Community Skills)

Greenwood College
Imogen Huynh