Imogen Adams

• Supported student learning objectives through personalized and small group assistance.
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.
• Promoted physical, mental and social development using classroom games and activities.
• Used behaviour modelling and specialized teaching techniques to share and reinforce social skills.

• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Resolved problems, improved operations and provided exceptional service.

Full-time position

Work with the Interchange After School Activity Leader to provide regular, high quality activity sessions for school aged children with disability, respectful of individual needs, capacity and backgrounds to:

• Deliver outcome focused programs for clients, compliant with all relevant contractual, regulatory and legislative requirements
• Maintain accurate administrative, program and client records, case notes, program and client plans, evaluations and evidencing of outcomes.

Undertake administrative tasks as directed including;

• Organising mail outs
• Basic word processing and data entry
• Development of newsletter
• Organising promotional and marketing material

• Client transport
• Undertake all study and work requirements of Certificate IV within allocated 12 month period seeking support proactively as required

• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Greeted customers, helped locate merchandise and suggested suitable options.
• Used POS system to process sales, returns, online orders and gift card activations.
• Approached browsing customers to initiate conversations to determine buying preferences.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Assisted customers with prompt and polite support in-person and via telephone.
• Worked closely with shift manager to solve problems and handle customer concerns.

• Delivered catered food and supplies to facility for on-time set-up.
• Maintained flexible work schedule to meet event needs.
• Cleaned and organized kitchen stations to promote team efficiency.
• Operated standard kitchen equipment with focus on safety and sanitation.