Imogen Badham
Canberra,ACT
Summary
Friendly and empathetic with excellent communication skills, dedicated to help support others. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Assistant in Nursing
Warrigal Aged Care
09.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
High School Certificate -
Erindale College
Canberra, ACT01-2023
Bachelor of Nursing - Current
University of Canberra
Canberra, ACT01-2026
Skills
- Patient care
- Electronic health records
- Customer service
- Patient advocacy
- Team collaboration
- Effective communication
Timeline
Assistant in Nursing
Warrigal Aged Care
09.2022 - Current
High School Certificate -
Erindale College
Bachelor of Nursing - Current
University of Canberra
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