Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Imogen Barnes

Brisbane,QLD

Overview

6
6
years of professional experience
1
1
Certification

Work History

Youth Peer Worker

Orygen Digital
04.2022 - Current
  • Listen to, validate and provide information to young people experiencing mental ill-health on an online social network.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Informing clinical and youth engagement staff about any risk issues and concerns related to MOST clients and following safety protocols and confidentiality and clinical practice guidelines when working with young people on the platform.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Welcoming, supporting and orientating young people onto the MOST platform.
  • Listen to, validate and provide information to young people experiencing mental ill-health on an online social network.
  • Develop and generate authentic content for the social network.

Mental Health Advocate & Podcast Host

Self-employeed
09.2018 - Current
  • Amplifying voices at both an individual and systemic level
  • Collaborating with for-profit and nonprofit organizations (including The Butterfly Foundation, EndED, Eating Disorders Families Australia, numerous business owners and organisations within the mental health community)
  • Honoured inclusivity and respect for people’s rights, dignity, culture and diversity
  • Created presentation materials to inspire sustainable and safe help seeking
  • Engaging audience in conversation drawing on lived experience
  • Thorough interview preparation and execution skills
  • Excellent interpersonal skills
  • Sharing lived experience using purposeful, meaningful and sustainable storytelling,
  • Created a podcast with hundreds of thousands of listeners in over 130 countries around the world
  • Excellent interpersonal skills and ability to work to deadlines

Medical Receptionist

Prema House Medical Centre
01.2021 - 05.2022
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Compassionate phone manner and customer service skills
  • Ability to learn and have initiative to self motivate and educate

Dispensary Technician

Terry White Chemmart
10.2017 - 03.2021
  • Entered and processed patients' prescriptions into internal system.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Waitress

The Gallery Cafe
10.2018 - 01.2021
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Education

Bachelor of Social Work - Social Work

Griffith University
Gold Coast, QLD
12.2025

Bachelor of Science - Biomedicine

Griffith University
Gold Coast, QLD
12.2022

Skills

  • Immense interest in helping others, being able to work with young people, excellent communication and listening skills, problem solving, and networking
  • Passionate, energetic and determined to make a difference to health and wellbeing outcomes for young people
  • Aged between 18 and 30 years for the duration of their employment term
  • Personal experience of challenges with mental health, physical health, alcohol and other drug use, work and/or study
  • Personal experience of a period of recovery and receiving treatment/navigating health systems and support services within VIC, NSW, ACT, QLD or WA
  • Demonstrated ability to use lived experience in a recovery-orientated manner; validating young people’s experiences and communicating optimism and hope
  • Ability to apply a hope centred approach with an emphasis on humanity and empathy
  • Proven ability to enforce and honour boundaries to ensure safe storytelling and intentional peer support
  • Understanding of certain mental health presentations and how best to support individuals through a lens of lived experience
  • An awareness of the limitations of peer support and following appropriate risk escalation pathways in instance a young person presents needs that extend beyond the scope of peer support
  • Experience identifying whether a young person is either showing signs, or directly disclosing to a staff member, that they are at risk of harming themselves or others and then escalating said risk
  • Consulting with seniors and applying recommendations

Affiliations

  • I am affiliated with the Butterfly Foundation Australia as a Pathfinder. This role allows me to harness my personal lived experience with an eating disorder to support others navigating eating disorders, disordered eating and/or body image concerns through the process of recovery.


Certification

  • LivingWorks Applied Suicide Intervention Skills Training (ASIST)
  • Good clinical practice (ICH-GCP) professional development course
  • Intention Peer Support (IPS) Training


  • Expression of interest in upcoming training in:

- Family Violence & Sexual Assault: Understanding & Responding

- MARAM Collaborative Practice

- Trauma: Body and the Brain

- THRIVE: Vicarious Trauma and Worker Wellbeing

Timeline

Youth Peer Worker

Orygen Digital
04.2022 - Current

Medical Receptionist

Prema House Medical Centre
01.2021 - 05.2022

Waitress

The Gallery Cafe
10.2018 - 01.2021

Mental Health Advocate & Podcast Host

Self-employeed
09.2018 - Current

Dispensary Technician

Terry White Chemmart
10.2017 - 03.2021

Bachelor of Social Work - Social Work

Griffith University

Bachelor of Science - Biomedicine

Griffith University
  • LivingWorks Applied Suicide Intervention Skills Training (ASIST)
  • Good clinical practice (ICH-GCP) professional development course
  • Intention Peer Support (IPS) Training


  • Expression of interest in upcoming training in:

- Family Violence & Sexual Assault: Understanding & Responding

- MARAM Collaborative Practice

- Trauma: Body and the Brain

- THRIVE: Vicarious Trauma and Worker Wellbeing

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Imogen Barnes