Imogen Bates
Perth,WA
Summary
Enthusiastic and charismatic professional with a naturally caring personality and a strong commitment to creating positive experiences for clients, colleagues, and stakeholders. Known for adaptability, clear communication, and a collaborative spirit, with the ability to thrive in both team-oriented environments and when working independently. Brings a proactive mindset, strong interpersonal skills, and a genuine passion for supporting others while maintaining a high standard of professionalism and accountability.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Early Childhood Educator
Goodstart Early Learning
Perth
04.2023 - 03.2025
- Maintained classroom organization and cleanliness to support effective learning.
- Assisted in training new staff on program policies and classroom management techniques.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Assisted students with special needs by providing additional support when required.
- Ensured compliance with relevant regulations such as health and safety standards.
- Promoted effective communication between staff members by participating actively in team meetings.
- Implemented appropriate strategies to manage challenging behaviors.
- Distributed quarterly progress assessments and milestone reports to each parent.
- Designed and modified the classroom layout to create an accessible and interactive learning space.
- Maintained accurate records of student attendance, assessments and progress reports.
- Applied early childhood education theories and practices to assess learning materials and curriculum effectiveness.
- Participated in professional development opportunities to stay current with early childhood education research and best practices.
- Engaged with children on individual basis to build positive, trusting relationships.
Restaurant All Rounder
KK Rice & Tea
Lesmurdie , WA
10.2021 - 04.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Customer Service Cashier
365 Sports Events
Brigadoon, Western Australia
01.2022 - 01.2022
- Managed cash register operations, ensuring accurate cash handling procedures.
- Provided friendly service while maintaining a clean and organized checkout area.
- Resolved customer complaints promptly, ensuring a positive shopping experience.
- Maintained inventory levels and restocked merchandise as needed during events.
- Greeted customers and provided friendly customer service.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
Kalamunda Senior High School
Lesmurdie, WASkills
- Team collaboration
- Effective communication
- Problem solving
- Active listening
- Adaptability
- Conflict resolution
- Inventory management
- Relationship building
- Self-Directed
Certification
- First Aid Certificate
- Certificate II in Applied Languages: Indonesian
Timeline
Early Childhood Educator
Goodstart Early Learning
04.2023 - 03.2025
Customer Service Cashier
365 Sports Events
01.2022 - 01.2022
Restaurant All Rounder
KK Rice & Tea
10.2021 - 04.2022
Kalamunda Senior High School