Imogen Borch
Bundoora
Summary
Motivated student seeking opportunity to gain hands-on experience and apply training. Connects well with others, builds relationships and handles tasks with minimal oversight. Great multitasker and time manager excited to work in a new industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Product Handler
Bulla Dairy Foods
04.2023 - Current
- Participated in continuous improvement initiatives aimed at refining product handling processes, resulting in increased efficiency levels.
- Demonstrated strong attention to detail when labeling packages accurately, preventing shipping errors that could lead to customer dissatisfaction.
- Enhanced product handling efficiency by implementing streamlined processes and organization techniques.
- Contributed to a safe work environment by maintaining clean and organized workspaces, reducing potential hazards.
- Mentored and trained new product handlers, ensuring a smooth onboarding process and fostering a team-oriented work atmosphere.
- Provided exceptional support during peak seasons or high-volume periods, adapting quickly to shifting priorities and increasing workload demands.
Bookkeeper
Jk Windows And Doors
01.2023 - 12.2023
- Maintained and processed invoices, deposits and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Bar Waitress
East Hotel Colac
07.2022 - 10.2023
- Greeted customers in bar area of busy, fast-paced restaurant with energy and enthusiasm.
- Took drink and food orders, detailed new menu items and specials, and recommended add-ons.
- Performed opening and closing duties within bar area according to schedule.
- Cleared plates and utensils, cleaned table and chairs, and prepared new place settings.
Area Leader
McDonalds
04.2020 - 06.2022
- Monitored merchandise stock and cleanliness of regional outlets, supporting unique branch identity while upholding corporate standards.
- Promoted branch profitability and sales goal achievement by establishing rigorous daily, weekly and monthly targets.
- Built positive and productive relationships with management and staff.
- Supervised Colac location to enforce high-quality standards of operation.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Responsible for crew training and orientation.
- Responsible for closing McCafe.
- Trained Barista.
Education
Bachelor of Business - Business
Latrobe University
Bundoora, VIC11-2026
High School Diploma -
Trinity College Colac
Colac, VIC12.2022
Skills
- Flexible Work Schedule
- Trained Barista
- Efficient in hospitality customer service skills
- Efficient in hospitality hygiene and cleanliness protocols
Accomplishments
Volunteered at Anam Cara through Trinity College in Year 9, spending time with the hospice patients several times throughout the year.
Volunteered at the Neighborhood House providing tutoring to children where English is their second language, 1 hour every Tuesday.
Served as the sole Bookkeeper for a well established local company. Managing payroll and bank reconciliations.
Supervised team of several staff members store wide whilst meeting OEPE objectives at McDonalds.
Certification
Certified Barista - 22/03/2021
Promotion to Area Leader (McDonalds) - 04/01/2021
RSA certified- 27/02/2023
Timeline
Product Handler
Bulla Dairy Foods
04.2023 - Current
Bookkeeper
Jk Windows And Doors
01.2023 - 12.2023
Bar Waitress
East Hotel Colac
07.2022 - 10.2023
Area Leader
McDonalds
04.2020 - 06.2022
Bachelor of Business - Business
Latrobe University
High School Diploma -
Trinity College Colac
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