Imogen Brewer
Summary
Inquisitive and hardworking casual staff member with over 3 years of experience in the canine industry; has a proven track record in being able to work both as part of a team and also individually. Trusted colleague with excellent customer service and complaint handling skills. Result-oriented professional recognised by peers for my effective communication, collaboration and leadership skills. Looking to apply my experience to a customer service and administrative support role.
Overview
3
3
years of professional experience
Work History
Canine Crew
Pups4Fun
06.2021 - 02.2024
- Provided supervision and behavioural support for dogs in both the dog grooming and training facilities
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Interacted with both new clients and routine clients whilst forming personal relationships with them and their dogs
- Led the grooming evening deep cleans, ensuring the workplace was left sanitised, safe and prepared for the following day
Casual Cleaner
Weston Creek Veterinary Hospital
01.2022 - 02.2024
- Sanitised and tidied veterinary work benches and consult rooms
- Worked independently to perform routine daily cleanings within a preset time-frame (1 hour)
- Found alternative workers and trained them in the cleanings prior to attending a pre-scheduled event
Education
Bachelor of Pre-medicine, Science And Health - Health
University of Wollongong
Wollongong, NSW11.2026
Year 12 Certificate -
St Mary Mackillop College
Canberra12.2023
Skills
- Leadership Skills
- Equipment Maintenance
- Reliability
- Customer Service
- Problem Solving
- Decision Making
- Teamwork Abilities
- Time Management
- Health and Safety
- Administrative Skills
- Love of Learning
volunteer work
Volunteer at a playgroup for the deaf and hard of hearing youth of Canberra.
Referee
Supervisor
Dallas Burkevics - Operations Manager
Pups4Fun
Phone - 0411 134 055
Email - dallas@pups4fun.com.au
Timeline
Casual Cleaner
Weston Creek Veterinary Hospital
01.2022 - 02.2024
Canine Crew
Pups4Fun
06.2021 - 02.2024
Bachelor of Pre-medicine, Science And Health - Health
University of Wollongong
Year 12 Certificate -
St Mary Mackillop College
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