Imogen Davies
Red Cliffs
Summary
Dynamic and adaptable professional with a proven track record in customer service and team collaboration. Excelled at Mildura Gateway by enhancing guest experiences and maintaining high service standards under pressure. Demonstrated strong communication and adaptability, significantly improving customer loyalty and operational efficiency. Skilled in public speaking and highly reliable, embodying patience and effective teamwork. Highly adaptable and easy going to new environments and changing conditions, and a very fast and skilled learner.
Overview
5
5
years of professional experience
Work History
Waitress and Bartender
Mildura Gateway
08.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Food and Beverage Attendant
KD's
03.2023 - 07.2024
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Food and Beverage Attendant
McDonald's
08.2021 - 12.2022
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Assistant Tennis Coach
Lisa Hill
03.2020 - 08.2022
- Explained and demonstrated basic tennis techniques to team members.
- Taught proper physical conditioning for maximum endurance, health, and safety.
- Enhanced player endurance through the design and implementation of targeted fitness programs.
Education
High School Diploma -
Mildura Senior College
Mildura12-2024
Skills
- Customer service
- Highly reliable
- Adaptability under pressure
- Strong communication skills
- Team player attitude
- Public speaking confidence
Accomplishments
- VCE attainment
- Achieved a 72.2 ATAR score
Timeline
Waitress and Bartender
Mildura Gateway
08.2024 - Current
Food and Beverage Attendant
KD's
03.2023 - 07.2024
Food and Beverage Attendant
McDonald's
08.2021 - 12.2022
Assistant Tennis Coach
Lisa Hill
03.2020 - 08.2022
High School Diploma -
Mildura Senior College
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