Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Imogen De Waard

Braddon,ACT

Summary

I am a proficient Law student looking to to obtain a position where I can continue to increase my existing capabilities both personally and professionally in order to ensure a rewarding career for my future. Through my previous roles and personal experiences, I have demonstrated excellent customer service, communication and organisational skills.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Casual Recreation Facilitator

QPRC Council
Queanbeyan, NSW
11.2025 - Current
  • Member of the district government council
  • Development of recreational programmes
  • Qualified Lifeguard
  • Qualified Swim Instructor
  • Managed front desk operations
  • Provided friendly customer service to guests and addressed concerns
  • Conducted daily inspections of facilities to maintain cleanliness and safety standards
  • Responded to emergency situations and provided First Aid
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR
  • Upheld hygiene standards in pool and surrounding areas
  • Confirmed appointments, communicated with clients, and updated client records.
  • Facilitated workshops promoting health, wellness, and social interaction among participants.

Learn to Swim Instructor

Pete's Swim School
Queanbeyan, NSW
04.2024 - 11.2025
  • Instructed swimming techniques to diverse groups and ages, ensuring safety and engagement.
  • Developed personalised lesson plans based on individual skill levels and goals.
  • Monitored student progress, providing constructive feedback and encouragement.
  • Ensured compliance with safety protocols during lessons and activities.

Volunteer

Warrigal Aged Care
Queanbeyan, NSW
01.2023 - 03.2025
  • Socialised with residents and assisted with activities, support and company to ensure comfort and dignity.
  • Collaborated with staff to create engaging recreational programs for seniors.
  • Observed and reported changes in residents' wellbeing to nursing staff promptly.
  • Supported implementation of social events, enhancing resident well-being.
  • Assisted with special events and programs.

Fast Food Crew Member

Hungry Jacks
Canberra, ACT
10.2022 - 11.2023
  • Delivered exceptional customer service in high-pressure environments
  • Resolved customer inquiries efficiently through effective communication and problem-solving techniques.
  • Trained new staff on operational procedures
  • Managed cash handling processes accurately
  • Worked at the front counter, drive-thru, kitchen and barista station

Work experience

The Canberra Times
Canberra, ACT
09.2023 - 10.2023
  • Wrote an article of my own which was published in the Canberra Times newspaper
  • Worked alongside journalists, photographers and editors in the newspaper company
  • Developed a deeper understanding of research, publications, content and writing
  • Collaborated with editors to refine content

Education

Bachelor of Laws -

University of Canberra
Canberra, ACT
11.2030

Senior Secondary Certificate of Education -

Saint Mary Mackillop College
Tuggeranong, ACT
12.2025

Study Abroad -

Cokethorpe School
Oxfordshire, UK
07.2022

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Excellent communication
  • Organisational skills
  • Computer skills
  • Facility management
  • Resilience

Certification

  • First Aid Certificate
  • CPR Certificate
  • Working with Vulnerable People Card
  • Lifeguard Licence
  • Swim Teaching Licence

Interests

  • Reading
  • Writing
  • Outdoor Recreation
  • Volunteer Work
  • Hiking

Timeline

Casual Recreation Facilitator

QPRC Council
11.2025 - Current

Learn to Swim Instructor

Pete's Swim School
04.2024 - 11.2025

Work experience

The Canberra Times
09.2023 - 10.2023

Volunteer

Warrigal Aged Care
01.2023 - 03.2025

Fast Food Crew Member

Hungry Jacks
10.2022 - 11.2023

Bachelor of Laws -

University of Canberra

Senior Secondary Certificate of Education -

Saint Mary Mackillop College

Study Abroad -

Cokethorpe School
Imogen De Waard