Imogen Doody
Melbourne,VIC
Summary
Dynamic professional with a diverse background in fitness and hospitality. Known for strong leadership and effective communication skills, successfully managing teams while promoting a welcoming atmosphere that enhances client satisfaction and engagement.
Overview
9
9
years of professional experience
Work History
Pilates Instructor
Sunny Moves Studio
Seaford, vic
11.2023 - Current
- Developed customized workout plans tailored to individual client needs and goals.
- Collaborated with team members to plan promotional events and workshops at the studio.
- Fostered a welcoming atmosphere that encouraged client participation and community building.
- Maintained neat and clean equipment and facilities.
Cafe Manager
Peckish Cafe
Cheltenham, Vic
04.2019 - 07.2023
- Managed daily cafe operations to ensure smooth service and customer satisfaction.
- Trained and supervised staff on cafe procedures and customer service standards.
- Oversaw inventory management and ordered supplies to maintain stock levels.
- Ensured compliance with health regulations and maintained cleanliness standards.
- Created staff schedules to optimize coverage during peak hours and events.
Barista
Brown Cow
Hampton, vic
06.2016 - 09.2018
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of workstations and equipment.
- Collaborated with team members to streamline service during peak hours.
- Handled cash transactions accurately at the register.
- Trained new hires on coffee preparation techniques and customer service standards.
- Monitored inventory levels and restocked supplies as needed.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Skills
- Time management
- Effective communication
- Leadership skills
- Staff management
- Inventory management
- Problem solving
- Attention to detail
- Customer service
Timeline
Pilates Instructor
Sunny Moves Studio
11.2023 - Current
Cafe Manager
Peckish Cafe
04.2019 - 07.2023
Barista
Brown Cow
06.2016 - 09.2018
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