Imogen Jones
EARLWOOD,NSW
Summary
Compassionate professional in community and social spaces, highly productive, and efficient in task completion. Excel at communication, empathy, and problem-solving to drive positive outcomes and support community well-being. I am currently on a gap year, in 2026 I am going to be studying a bachelor of science, majoring in medical science at the University of Sydney, however as of right now, I have a free schedule.
Overview
1
1
year of professional experience
Work History
Junior Staff Member
Sunset Flowers
Marrickville, NSW
06.2023 - 01.2024
- Met incoming customers pleasantly and offered support and service.
- Responded to customer queries and complaints to promote overall satisfaction.
- Trained newly hired employees regarding company policies and operations.
- Collaborated with staff to achieve work goals, and adhere to deadlines.
- Handled the company product (flowers) with care and vivaciously.
House Captain
Meriden School
Strathfield, NSW
09.2022 - 09.2023
- Managed a cohort of 190 students.
- Coordinated multiple charity events for the Mito Foundation, including a bake sale that raised $1,000.
- Weekly meetings and leadership of four other House captains.
Education
High School Diploma -
Meriden School
Strathfield, NSW09-2025
Skills
- Customer service
- Employee training
- Conflict resolution
- Team collaboration
- Sales support
- Product knowledge
- Attention to detail
- Cleaning and organization
- Emotional awareness
- Adaptability and flexibility
- Multitasking
- Sales and negotiation
Languages
Spanish
Limited
Accomplishments
- School Ambassador in 2022
- High distinction in the Australian History competition 2023
References
References available upon request.
Timeline
Junior Staff Member
Sunset Flowers
06.2023 - 01.2024
House Captain
Meriden School
09.2022 - 09.2023
High School Diploma -
Meriden School
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