Imogen Lawrence
Brisbane ,QLD
Summary
Dynamic student studying till the end of this year finishing grade 12 while working casual at Drifta Stockton.
Sales professional with a proven track record at Drifta Stockton Slacks Creek, enhancing customer satisfaction.
Excelled in customer service and problem-solving, demonstrating leadership and attention to detail. Skilled in Sales POS systems, adept at fostering long-term customer relationships and driving retail
success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Sales
Drifta Stockton Slacks Creek
11.2023 - Current
- Stocked and restocked inventory on sales floor to boost sales and meet company demands.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Organized in-store promotions to increase awareness of new product lines.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Followed school and classroom policies, regulations, dress codes, and schedules.
Education
Grade 12 - Studying
Ferny Grove State High School
Ferny Grove, QLD11.2024
Skills
- Energetic
- Friendly
- Problem solving
- Leadership
- Creativity
- Customer service
- Attention to detail
- Communication
- Sales POS
Additional Information
In my spare time I love to read books and go on adventures with my family.
I find myself enjoying the outdoors most weekends and love spending time around my friends and catching up socially.
I love to make friends whenever I go.
Languages
Spanish
Elementary
Timeline
Sales
Drifta Stockton Slacks Creek
11.2023 - Current
Grade 12 - Studying
Ferny Grove State High School
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