Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Awards
Generic

Imogen Richards

Coffs Harbour

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

National Transport Office (NTO )

Lindsay transport
03.2025 - Current
  • Linehaul Truck allocation
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Allocation of drivers and scheduled runs
  • Communicating departure and arrival times with customers, depots, and drivers
  • Knowledge of driver fatigue and mass in accordance with legislative requirements
  • Implementation and enforcement of processes and business rules
  • Ensuring drivers conduct is in line with company policies and procedures
  • Achieving customer satisfaction and quality service by ensuring all 'on time' driver performance

Administrator

Lindsay transport
04.2024 - Current
  • High computer skills
  • Planning
  • Transport Logistics Management
  • First aid officer
  • Ordering
  • Reporting

Lifeguard / Front of house

Coffs Harbour Olympic Pool
10.2023 - 12.2024
  • Trained usage of professional coffee machine
  • Trained using links & team view
  • First aid
  • Customer service
  • School carnival involvement
  • Early morning shifts

Service supervisor

Ritchies IGA
01.2021 - 06.2024
  • Have done invoices & stock management
  • Cash office experience
  • Managing staff
  • Customer service

Automotive apprentice

Bobs 4wd and tyre center
06.2021 - 12.2022
  • Contributed to shop profitability by identifying upsell opportunities during vehicle inspections.
  • Demonstrated versatility in repairing a wide range of makes and models, increasing shop's client base.
  • Displayed adaptability by quickly learning new technologies and tools utilized in the automotive industry.
  • Minimized downtime between jobs by managing inventory levels of commonly used parts and supplies effectively.
  • Demonstrated attention to detail while performing routine services such as oil changes, tire rotations, and brake work.
  • Exhibited strong multitasking abilities while juggling multiple repair orders simultaneously, resulting in minimal wait times for customers.
  • Collaborated with senior technicians for complex repairs, enhancing problem-solving abilities.

Education

K-6 -

Tyalla Primary School
12.2017

7-11 - undefined

Coffs Harbour High School
03.2022

Skills

  • Customer service skills
  • Computer skills
  • Basic mechanical knowledge
  • Teamwork
  • Motivated
  • Disciplined
  • Cash handling skills
  • Eftpos handling skills
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable

Certification

  • First aid, 14496518-9661923
  • Working with children check, WWC2729458E, 2028-08-31
  • Work health and safety harmonisation
  • Fatigue Risk Management System TLI30321

Languages

English
Native or Bilingual

Timeline

National Transport Office (NTO )

Lindsay transport
03.2025 - Current

Administrator

Lindsay transport
04.2024 - Current

Lifeguard / Front of house

Coffs Harbour Olympic Pool
10.2023 - 12.2024

Automotive apprentice

Bobs 4wd and tyre center
06.2021 - 12.2022

Service supervisor

Ritchies IGA
01.2021 - 06.2024

7-11 - undefined

Coffs Harbour High School

K-6 -

Tyalla Primary School

Awards

  • Sports captain, Tyalla Primary School, 2017
  • Peer support leader
  • SCR (student representative council)
  • NSW PSSA state swimming
  • 2015
  • 2016
  • 2017
  • NSW CHS state swimming
  • 2018
  • 2019
  • 2020
  • 2021
  • 2022
  • First diamond award, 2016, highest merit based awarded at Tyalla
  • Second diamond award, 2017
  • Sporting person of the year

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Imogen Richards