Imogen Sarton
My Resume
Tumut,NSW
Summary
My name is Imogen and I am 17 years old. My goal is to become a hairdresser when I'm older. Although I have only properly worked in cafes and restaurants, I am passionate about beauty and customer service. I am eager to learn, and am very reliable and able to remain calm as well as multitask under pressure. I love interacting with people including customers, and always attempt to have a friendly and positive attitude.
Overview
2
2
years of professional experience
Work History
Waitress/ Overall Cafe Worker
Coach House +Sejuiced
11.2024 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Handled high-pressure situations and multitasking with composure, maintaining great service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Waitress
Pad Thai Noodles
02.2024 - 07.2024
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Prepped food for multiple meals, ensuring things we prepared for the chef.
- Took phone calls for takeaway orders efficiently and assisted in packing food away for customers.
- Cleaned areas during and after shift.
Waitress
Nottinghill Kitchen
06.2023 - 10.2023
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
No Degree - Currently Yr11
Tumut High School
Tumut, NSW 04.2001 -
Skills
Customer service
Organised and efficient
Active listening
Strong multitasking
Collaborative with others
Enjoys learning and taking on new tasks
Reliability
Timeline
Waitress/ Overall Cafe Worker
Coach House +Sejuiced
11.2024 - Current
Waitress
Pad Thai Noodles
02.2024 - 07.2024
Waitress
Nottinghill Kitchen
06.2023 - 10.2023
No Degree - Currently Yr11
Tumut High School
04.2001 -
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