Imogen Shaw
Campbelltown,NSW
Summary
Dedicated professional with expertise in road construction and asphalt maintenance, honed at Tier One Asphalt. Proven ability to enhance site readiness and ensure safety through effective communication and teamwork. Recognized for developing specialized skills in asphalt applications, contributing to client satisfaction and project success. Strong problem-solving and customer service skills.
Diligent Desired Position with background in managing front-of-house operations in busy restaurant settings. Skilled in coordinating reservations, greeting guests, and ensuring smooth service flow. Demonstrated proficiency in customer service and multitasking to enhance guest experiences.
Overview
3
3
years of professional experience
Work History
Asphalt Laborer
Tier One Asphalt
04.2025 - 06.2025
- Spread asphalt, gravel and other materials at work locations using variety of tools and equipment.
- Clear areas in preparation for laying down asphalt.
- Developed specialized skills in various asphalt applications such as patching, resurfacing, sealing cracks, and line striping for diverse client needs.
- Directed traffic around site locations using appropriate signage and team communication.
- Participated actively in weekly safety meetings discussing best practices for accident prevention on construction sites.
Order Taker
Red Rooster
07.2022 - 11.2022
- Welcomed customers and provided quick and attentive service.
- Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
- Accurately performed cash register operations to process and receive payments and issue change.
- Warmly greeted and welcomed customers to establishment before requesting food order.
- Developed a strong knowledge of product offerings to confidently answer customer inquiries and provide recommendations when needed.
Receptionist
New Golden Town Chinese Restaurant
Campbelltown
01.2022 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Campbelltown Performing Arts High School
Campbelltown, NSWSkills
- Road construction
- Asphalt maintenance
- good team worker
- Problem solver
- Safety
- Site readiness
- Organization skills
- Time management
- Hardworking and reliable
Timeline
Asphalt Laborer
Tier One Asphalt
04.2025 - 06.2025
Order Taker
Red Rooster
07.2022 - 11.2022
Receptionist
New Golden Town Chinese Restaurant
01.2022 - 04.2022
Campbelltown Performing Arts High School