Imogen Verley
Horsham,VIC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in the practices of customer service while also being a down to earth problem solver with practical knowledge.
Overview
7
7
years of professional experience
Work History
Livestock & Farm Hand
ST & JJ Verley Farms
01.2023 - 01.2024
- Carried out daily farm tasks such as feeding & checking on sheep/animals to ensure animal health and welfare.
- Assisting with tasks such as drenching, lamb marking, weaning lambs, back lining, drafting, penning up in the shearing shed and shifting large mobs of sheep while directing the sheep dogs.
- Caring for sheep & lambs during lambing season and assisting with births.
Hay Bale Tester
Lanyon Haymaking
10.2023 - 11.2023
- Probing hay bales to test for moisture/heat
- Marking bales with high moisture
Administrative Assistant/Customer Service Representative
A1 Blinds
08.2016 - 12.2019
- Answering phones, using the till for shop sales and helping customers in the showroom.
- Quoting customers over the phone and via email based on house plans.
- Processing orders into system and price checking.
- Checking over all Sales reps quotes and filling out work orders.
- PA for sales reps and PA for the factory.
- Booking all jobs for installation.
Education
Bachelor Health Science/Masters Podiatric Practice -
La Trobe University
Melbourne, VICSkills
- Livestock & animal care
- Returns processing
- POS systems
- Cash register operation & handling
- Customer service
- Written and verbal communication
- Time management skills
- Empathetic and understanding
- Active listener
- Great work Ethic
- Active listener
- Great work Ethic
Timeline
Hay Bale Tester
Lanyon Haymaking
10.2023 - 11.2023
Livestock & Farm Hand
ST & JJ Verley Farms
01.2023 - 01.2024
Administrative Assistant/Customer Service Representative
A1 Blinds
08.2016 - 12.2019
Bachelor Health Science/Masters Podiatric Practice -
La Trobe University
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