Imoh James
Sliema,Malta
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well-qualified in different fields and familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Sales Assistant
Chibas Ventures, Nigeria
Uyo, Akwa Ibom
11.2022 - 11.2023
- Processed transactions accurately while maintaining a high level of customer service.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Cleaning Supervisor
Eti Eti Oil Company, Nigeria
Ikot Ekpene, Akwa Ibom
06.2022 - 11.2022
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
- Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
- Provided ongoing coaching for employees struggling with specific tasks or responsibilities to improve overall skill set within the team.
Cleaner
Eti Eti Oil Company, Nigeria
Ikot Ekpene, Akwa Ibom
03.2022 - 06.2022
- Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
Receptionist
Xichong County Network Liesure Club, China
Nanchong, Sichuan
12.2020 - 01.2022
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
Cleaning Crew Member
New Tianfu Internet Cafe, China
Nanchong, Sichuan
11.2019 - 12.2020
- Reduced complaints from clients by addressing their specific cleaning requests and preferences.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
- Gained repeat business from satisfied customers due to meticulous workmanship that exceeded their expectations.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
Cashier
Chibas Ventures, Nigeria
Uyo, Akwa Ibom
04.2017 - 11.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Bachelor Of Art (Hons) - Business And Management
Bath Spa University, UK (GBS Malta Campus)
Malta 11.2023 - Current
Bachelor Of Engineering - Electronic Information Engineering
China West Normal University
Nanchong, China 11.2019 - 03.2022
Skills
Complex Problem-Solving
Processing payments
Visual Merchandising
Goal-Oriented
Sales expertise
Store Organisation
Computer Proficiency and Microsoft Office
Adaptable and Flexible
Safety and Cleanliness Standards
Excellent Communication
Teamwork and Collaboration
Reliable and Responsible
Customer Service
Time Management
Timeline
Bachelor Of Art (Hons) - Business And Management
Bath Spa University, UK (GBS Malta Campus)
11.2023 - Current
Sales Assistant
Chibas Ventures, Nigeria
11.2022 - 11.2023
Cleaning Supervisor
Eti Eti Oil Company, Nigeria
06.2022 - 11.2022
Cleaner
Eti Eti Oil Company, Nigeria
03.2022 - 06.2022
Receptionist
Xichong County Network Liesure Club, China
12.2020 - 01.2022
Cleaning Crew Member
New Tianfu Internet Cafe, China
11.2019 - 12.2020
Bachelor Of Engineering - Electronic Information Engineering
China West Normal University
11.2019 - 03.2022
Cashier
Chibas Ventures, Nigeria
04.2017 - 11.2019