IMRA
Melbourne,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Customer Service
Roxy
Melbourne, VIC
02.2022 - 08.2023
- Contributed to the development of strategies for improving team performance.
- Guided employees in handling difficult or complex problems.
- Participated in training sessions for new employees when needed.
- Maintained positive working relationship with fellow staff and management.
- Provided customer service support to ensure satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Stayed informed of company and store updates from leadership.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
Education
Some College (No Degree) - Mental Health
RMIT University
Melbourne, VICSkills
- Positive-Attitude
- Team Building
- Customer Service
- Foreign Languages
- Communication Skills
- Active Listening
- Analytical and Critical Thinking
- Decision-Making
- Problem-Solving
- Stress Management
- Time Management
- Flexible Schedule
Languages
English
Native/ Bilingual
Somali
Native/ Bilingual
Arabic
Limited
References
References available upon request.
Timeline
Customer Service
Roxy
02.2022 - 08.2023
Some College (No Degree) - Mental Health
RMIT University
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