Imran Budhani
Summary
Proven leader in Airport Operations, adept at driving significant improvements in safety, service delivery, and profitability, notably achieving a 60% profitability increase. Skilled in operations management and team building, I excel in strategic planning and performance enhancements, securing multiple awards for excellence and successfully managing over 1300 staff.
Overview
6
6
years of professional experience
Work History
General Manager - Ground Handling
Dnata Airport Operations
02.2023 - Current
- Lead and managed all areas of Airport Operations (Passenger services, Ramp services, Load control) across all Regional airports of dnata Australia.
- Complete turnaround in all KPIs - Safety, Operations and Financial targets. For the first time since dnata's operations in AUS, delivered a profitable GH port.
- Delivered continuous improvement in the areas of Safety, service delivery, customer satisfaction, financials and operational targets.
- Commenced operations in Avalon Airport, Victoria.
- Won multiple awards (Best GH - Xiamen Air, Best station award - Hainan Air, Station of the year - LATAM and most improved station award - Scoot). Most recently Perth has been awarded as best station for SQ in APAC.
- Implement Marhaba project across AUS as National manager.
- Successfully executed 14 start-ups across the nation (new and returning customers).
- Awarded as leadership trainer for dnata AUS - frontline and operational leaders.
- Managed a portfolio of 120m, 1300+ staff members.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Station Manager - Cabin Services Australia
Cabin Services Australia
10.2020 - 02.2023
- Oversee CSA's second largest port operation's in Australia.
- Portfolio of 28 Airline Customers with 400+ staff.
- Achieved a turnaround in profitability by 60% making MEL the most profitable port in Australia.
- Successfully changed the culture from good to great in a short span by implementing a fostering culture.
- Support other port's to implement similar strategies like MEL.
- Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
Airport Services Manager
Swissport
07.2018 - 09.2020
- Managed daily operations for smooth functioning of the airport, ensuring timely departures and arrivals.
Education
MBA -
Melbourne Business School
Melbourne, VIC04.2025
Masters -
Aviation Management
RMIT University, Melbourne. 06.2015
Bachelor's - Aerospace Engineering
SRM University
India 06.2013
Skills
- Leadership and team building
- Operations Management
- P&L Management
- Labor Cost Controls
- Process Improvements
- Strategic Planning
- Project Management
- Performance Improvements
- Business Development
- Cost Reductions
- New Business Development
- Risk Management
Timeline
General Manager - Ground Handling
Dnata Airport Operations
02.2023 - Current
Station Manager - Cabin Services Australia
Cabin Services Australia
10.2020 - 02.2023
Airport Services Manager
Swissport
07.2018 - 09.2020
MBA -
Melbourne Business School
Masters -
Aviation Management
Bachelor's - Aerospace Engineering
SRM University
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