Imthiyas Dastakeer
7/15 Curie Avenue, Oak Park,Victoria
Summary
Dynamic and results-oriented professional with a wealth of experience in exports and imports, specializing in meticulous shipping documentation, seamless logistics coordination, adept customs clearance, and proficient trade finance management. With a keen eye for detail and exceptional multitasking skills, I excel in efficiently managing diverse responsibilities to ensure operational excellence. Committed to delivering exceptional customer service and contributing to organizational success through unwavering dedication and expertise in export and logistics administration.
Overview
16
16
years of professional experience
Work History
Manager Supply Chain & Logistics
Expo Commodities Global Privet Limited
Colombo, Sri Lanka
04.2019 - 05.2024
- Manage and supervise all aspects of Export Shipping & Logistics Operations of the organization.
- Lead and develop the team, providing training, performance evaluations, and support to ensure high productivity and morale.
- Identify and implement process improvements to enhance efficiency, reduce costs, and improve accuracy in the department.
- Managing Sales Contracts and Oder Processing.
Scheduling and coordination for on-time shipments delivery. - Ensure on-time and accurate shipping documents preparation and delivery.
- Managing Export and Import Customs Clearance.
Liaise with carriers, suppliers, and vendors to negotiate rates, establish contracts, and ensure high-quality service. - Customer Service: Address and resolve any shipping-related issues or complaints from customers in a professional and timely manner.
- Regulatory Compliance: Ensure all shipping & distribution activities comply with relevant laws, regulations, and company policies, including safety standards and international shipping regulations.
Shipment risk management. - Manage Trade Finance: Liaising with banks on documentary collections, letter of credits and other payment related transactions.
- Manage supply chain ERP to ensure the complete control of the functionality and supply chain visibility.
Reporting: Prepare and present regular reports on shipping activities, costs, and performance metrics to senior management.
Assistant Manager Supply Chain & Logistics
Expo Commodities Global Privet Limited
Colombo, Sri Lanka
04.2017 - 03.2019
- Coordinated with customs brokers regarding documentation requirements for imports and exports.
- Reviewed freight bills and negotiated rates with carriers for cost effective shipping solutions.
- Assisted customers in resolving issues related to imports and exports such as delays in delivery.
- Prepared and processed import and export documentation according to customs regulations, laws and procedures.
- Facilitated communication between company, customers and overseas partners to maintain efficient operations.
- Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.
- Provided exceptional customer service to ensure customer satisfaction.
Senior Executive Supply Chain & Logistics
Lanka Commodity Trading Privet Limited
Colombo, Sri Lanka
04.2015 - 03.2017
- Managed shipping documents to ensure accuracy and compliance with applicable regulations.
- Maintained communication with vendors regarding delivery schedules, product availability, and order status.
- Generated reports detailing shipment activities for management review.
- Created purchase orders for materials needed to fulfill customer orders.
- Tracked shipments using automated systems to monitor progress and ensure on-time delivery.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Export Executive
Timex Garments Privet Limited
Colombo, Sri Lanka
04.2012 - 02.2014
- Freight Negotiation & Container Booking.
- Logistics Coordination.
- Liaising with Customs Clearance Agents, Shipping Lines, Freight Forwarders, Wearhouses and all other Institutes related to imports and exports.
- Preparing Export Shipping Documents and negotiating to the bank.
- ERP system update.
Marketing Executive
Interarc Qatar LLC
Doha, Qatar
12.2007 - 11.2009
- Promote and specify brands own by the company to prospective customers.
- Generate new business to the company.
- Deliver high quality customer service to all parties related to the business.
- Sales Coordination.
- Attending customer complains.
- Communicating and corresponding with brand agencies.
- Handling and maintaining the standards of documentations related to sales.
- Develop and maintain customer relationships.
Education
Postgraduate Diploma - Strategic Management & Leadership
Esoft Metro Campus
Colombo Sri Lanka11-2021
Master of Science - Logistics, Materials And Supply Chain Management
Birmingham City University
Birmingham, England02-2021
Advanced Diploma - Logistics Management
National Institute of Business Management
Colombo Sri Lanka12-2012
Skills
- Business Administration
- Verbal and Written Communication
- Complex Problem-Solving
- Adaptability to Change
- Export Shipping Documentation
- Customs Compliance
- Customer Service Excellence
- Logistics Coordination
- Decision-Making
- Multitasking
- Analytical Skills
- Attention to Detail
- Relationship Building
- Time Management
- Negotiation
- Cross-functional Collaboration
- Risk Management
Languages
English
Full Professional
Tamil
Limited
Hindi
Limited
Legal Authorization in Australia
- As a permanent resident of Australia, I possess full-time working rights within the country.
Affiliations
Cooking.
Movies and Music.
Meditation.
Accomplishments
- Progressed from Senior Executive to Supply Chain & Logistics Manager at Expo Commodities Global Pvt Ltd, overseeing the exports of 6 strategic business units and a team of 12, handling 1500 shipments annually with revenues exceeding USD$100 million. Successfully mitigated high-risk challenges including buyer defaults, cargo theft, and quality claims. Implemented KPIs, SOPs, and strategies to manage on time shipment and shipping documents delivery with zero errors. Cultivated a motivated and engaged team through regular reviews, training, and ownership development, achieving outstanding results and customer satisfaction.
- Successfully led and executed digitization of order processing operation transitioning from manual to automated ERP system within three years. Achieved 80% increase in efficiency, reduced errors, optimized supply chain visibility, and saved $15,000 to $20,000 annually through error reduction. Overcame initial team resistance through effective change management strategies, fostering confidence and collaboration. Continuously enhancing ERP system and driving further digitization for supply chain optimization.
Refference:
EsoftInterarcWarehouses
- Mrs. Noor Farvin
Senior IT Services analyst
Ramsay Healthcare
Email: farinn@ramsayhealth.com.au / Mobile: 0413513598. - Mr. Azaam Kassim
Founder
Hab Shifa Australia
Email: azamkassim@gmail.com / Mobile: 0433067397.
Timeline
Manager Supply Chain & Logistics
Expo Commodities Global Privet Limited
04.2019 - 05.2024
Assistant Manager Supply Chain & Logistics
Expo Commodities Global Privet Limited
04.2017 - 03.2019
Senior Executive Supply Chain & Logistics
Lanka Commodity Trading Privet Limited
04.2015 - 03.2017
Export Executive
Timex Garments Privet Limited
04.2012 - 02.2014
Marketing Executive
Interarc Qatar LLC
12.2007 - 11.2009
Postgraduate Diploma - Strategic Management & Leadership
Esoft Metro Campus
Master of Science - Logistics, Materials And Supply Chain Management
Birmingham City University
Advanced Diploma - Logistics Management
National Institute of Business Management
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