Imtiaz Hossain
Palmerston
Summary
Receptionist at Hotel Nishita B Residential (January 4, 2019 - December 30, 2024) excelled in greeting guests and ensuring a smooth check-in process. Effectively handled guest reservations over the phone and through email, providing excellent customer service. Dedication to guest satisfaction evident in offering amenities and valuable information. Efficiently managed invoices and receipts for accurate financial records.
Overview
8
8
years of professional experience
Work History
Receptionist
Hotel Nishita B Residential
04.2019 - 12.2024
- Greet guests upon arrival and assist with check-in procedure
- Take and manage guest reservations, either by phone or email
- Provide guests with amenities and information to ensure a pleasant stay
- Prepare and manage invoices and receipts
Front Team Member
Second Home kitchen & Juice Bar
12.2016 - 07.2017
- Greet guest in a friendly and efficient manner
- Took customers order accurately & relaying them to kitchen staff
- Maintained cleanliness and organization of front-of-house areas
Education
Bachelor of Business Administration - Accounting
Premier University
Bangladesh.12.2017
Skills
- Customer Service
- Teamwork
- Resilience
- Communication Skills
- Microsoft Office
- Data Entry
Languages
English
Hindi
Bengali
Timeline
Receptionist
Hotel Nishita B Residential
04.2019 - 12.2024
Front Team Member
Second Home kitchen & Juice Bar
12.2016 - 07.2017
Bachelor of Business Administration - Accounting
Premier University
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