Hi, I’m
INA BUKVIC
Australia
Summary
Highly motivated, enthusiastic, and hardworking individual with a strong commitment to integrity and a stellar work ethic. Exceptional interpersonal skills, excels in busy work environments by consistently meeting deadlines and effectively prioritizing tasks. Success as both a student and employee demonstrates adaptability and thriving in diverse settings. Proficient in English, with fluent communication skills in Bosnian/Croatian/Serbian.
Overview
16
years of professional experience
Work History
ISS
Catering/Dining Room Attendant/Utility
07.2024 - Current
Job overview
- Ensured compliance with sanitation regulations by regularly cleaning surfaces, utensils, and equipment used in the dining area.
- Contributed to team success by supporting fellow staff members during busy periods or when additional assistance was needed.
- Assisted with bussing tables and cleaning up spills.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted in setting up the dining room, ensuring that tables were properly arranged and fully stocked.
- Established rapport with customers by providing friendly and attentive service.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Monitored dining room inventory and replenished as necessary.
- Maintained a clean and organized dining area for an enjoyable dining experience.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
ESS Compass Group
Utility
03.2023 - 05.2024
Job overview
- Mitigated potential hazards by promptly addressing any safety concerns identified during routine inspections or maintenance tasks.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Safely and effectively handled wide range of cleaning products and solutions.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Completed daily maintenance tasks in record time to maximize productivity.
- Communicated with customers to address identified issues and provide updates on repairs.
The Old Synagogue
Dish Hand
09.2022 - 03.2023
Job overview
- Actively communicated with kitchen staff regarding any issues or concerns related to dishwashing operations.
- Maintained a clean and sanitized work environment for optimal food safety and staff wellbeing.
- Demonstrated consistent punctuality and reliability, contributing to overall team success.
- Adhered to all health department guidelines and regulations, promoting a safe dining experience for guests.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
CLP Legal
Legal Assistant
05.2022 - 07.2022
Job overview
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Improved communication between solicitors and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Conducted comprehensive legal research using various resources to support case strategies effectively.
- Revised and finalized letters, briefs, and memos.
- Communicated pertinent information to clients via phone, email, and mail.
- Produced legal documents.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task.
- Interviewed clients to obtain information relevant to cases.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for solicitor to review.
- Learned and adapted quickly to new technology and software applications.
Pharmacy A.Matic
Pharmaceutical Technician
08.2008 - 05.2013
Job overview
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Delivered exceptional customer service, addressing concerns promptly while demonstrating empathy towards patients'' needs.
- Actively participated in team meetings, contributing ideas on how to enhance workflow processes for better productivity within the pharmacy department.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Maintained a clean and organized work environment, adhering to strict industry regulations and guidelines.
Education
Griffith University
Bachelor of Criminology and Criminal Justice
07.2024
Alffie, Nationally Recognised Training
Certificate III in Business
12.2018
University Overview
Successfully passed all units, with all learning outcomes achieved
South Metropolitan TAFE
Certificate III in Fitness
07.2017
University Overview
Successfully passed all units, with all learning outcomes achieved
South Metropolitan TAFE
Certificate II in Leadership
12.2016
University Overview
Successfully passed all units, with all learning outcomes achieved
Medical High School “Sisters of Mercy”
Pharmaceutical Technician
02.2006
University Overview
GPA: Excellent
Skills
Strong multitasking
Customer service focus
Reliability and punctuality
Scheduling/Planning
Microsoft Office
File Organization
Legal Research
Labeling Accuracy
Medication Dispensing
Drug Classification Knowledge
Quality Control Procedures
Prescription Interpretation
Patient Counseling
Hobbies and Interests
- Zumba, Instructor certificate / Croatia, 2013
- LesMills BodyCombat, Instructor certificate / Perth, 2018
Timeline
Catering/Dining Room Attendant/Utility
ISS
07.2024 - Current
Utility
ESS Compass Group
03.2023 - 05.2024
Dish Hand
The Old Synagogue
09.2022 - 03.2023
Legal Assistant
CLP Legal
05.2022 - 07.2022
Pharmaceutical Technician
Pharmacy A.Matic
08.2008 - 05.2013
Alffie, Nationally Recognised Training
Certificate III in Business
South Metropolitan TAFE
Certificate III in Fitness
South Metropolitan TAFE
Certificate II in Leadership
Medical High School “Sisters of Mercy”
Pharmaceutical Technician
Griffith University
Bachelor of Criminology and Criminal Justice
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