Inala Witzerman

working here has given me the ability to reach sales targets and KPI's, use constructive feedback and active listening with a true passion for customers needs, while working in a fast paced environment. other duties include:

• Greeting and assisting customers promptly to help with product questions, selections, and purchases.
• Using POS system to process sales, returns, online orders, and gift card activations.
• taking customer orders via phone as well as online orders.
• Organising store merchandise racks and displays to promote and maintain visually appealing environments.
• Assisting with cleaning throughout the whole entirety of the storerooms and shop floor.

• product ordering.
• geneal administration duties.
• record keeping of finances.
• advertised and promoted business via social media to maximize brand identity and to target ideal customers.
• kept to delivery and client collection timeframes.

• worked independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• liaised with clients in a prompt and respectful manner.
• provided customers with information and knowledge on how to care for their adopted animal.
• cleaned animal rehabilitation enclosures.
• handled administration duties to file adoption papers, and set appointments for clients to visit the rescue or adopt.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered customer telephone calls promptly, to avoid wait times.
• handled ticket sales via cash sales.
• escorted guests to their seating positions.