Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Affiliations
Languages
Timeline
ProjectManager

Inas Adil

Flemington,VIC

Summary

Reliable and upbeat in successfully promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retailer

Woolworths Group-Bigw
11.2022 - Current
  • Assisted in the planning and executing special events such as holiday promotions or clearance sales to boost revenue.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Coordinated staff scheduling efficiently to ensure adequate coverage during peak business periods without exceeding labour cost limits.
  • Enhanced customer satisfaction by providing personalised assistance and product recommendations.
  • Stocked merchandise, clearly labelled items, and arranged according to size or colour.
  • Resolved customer complaints professionally, ensuring their satisfaction while maintaining company guidelines.
  • Managed efficient cash register operations.
  • Excellent communication skills, both verbal and written.

Project Manager

Young Australian People (YAP)
10.2021 - Current
  • Negotiated and managed third-party contracts related to project deliverables.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Provided detailed project status updates to stakeholders and executive management.
  • Facilitated workshops to collect project requirements and user feedback.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Project Associate

Huddle
01.2022 - 08.2022
  • Received budget greater than $2000, working in partnerships with other organisations such as UBUNTU, YAP, YLAB, City of Melbourne
  • Provided ongoing cost and estimate analysis reporting and managed cost allocation.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • focused on community aspects of the project to bring back community life pre-COVID times.
  • Set up and managed team meetings.

Kitchen Hand

Mount Alexander College
08.2019 - 10.2020
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Maintained high personal grooming standards and uniform presentation.

Education

Bachelor of Science - Health Science

Deakin University
Melbourne, VIC
10.2026

VCE

Mount Alexander College
Mount Alexander College
11.2022

Skills

  • Store management
  • Time management skills
  • Store planning
  • Exceeding Customer Expectations
  • Project Management
  • Verbal Communication
  • Product Demonstrations
  • Cash Handling
  • Reliable and Responsible
  • Adaptable and Flexible
  • Team Leadership

Additional Information

  • Technology award.
  • English Award. (x4)
  • Best mentor certificate award. 2020 1. Mount Alexander College awarded me the English award twice in a year.
  • Del King award and a scholarship
  • Student leadership scholarship.
  • Accepted for a work experience placement at Western Health Hospital.
  • National Youth Science Forum
  • Peer support (tutoring) certificate of completion
  • Successfully carried out 3 community projects as project manager


Certification

Food handling certificate

Tutoring certificate






Affiliations

Barry Berih

Young Australian People

yap@youngaustralianpeople.org

0478140938


John King

The Huddle

john.king@nmfc.com.au

0401512504


Nuseiba Okud

Ubuntu Project

nokud@ubp.org.au

0411162165


Kate Stevanovic

09036288@mountalexandercollege.vic.edu.au

Languages

Englsih
Native or Bilingual
Swahili
Native or Bilingual
Arabic
Professional Working

Timeline

Retailer

Woolworths Group-Bigw
11.2022 - Current

Project Associate

Huddle
01.2022 - 08.2022

Project Manager

Young Australian People (YAP)
10.2021 - Current

Kitchen Hand

Mount Alexander College
08.2019 - 10.2020

Bachelor of Science - Health Science

Deakin University

VCE

Mount Alexander College

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Inas Adil